GURCHARAN SINGH
Certified PMP, SCM, CSPO
Lorton,VA
Summary
Dynamic Project Manager and Agile Scrum Master with a proven track record, excelling in project planning and risk management. Adept at fostering team collaboration and driving strategic initiatives, I consistently deliver high-quality results while enhancing stakeholder satisfaction through effective communication and innovative solutions.
Experienced with analyzing business requirements and translating them into functional specifications. Utilizes strong problem-solving skills to optimize systems and processes for better efficiency. Knowledge of collaborating with stakeholders to ensure seamless system implementation and user satisfaction.
Overview
10
10
years of professional experience
4
4
Certifications
3
3
Languages
Work History
Project Manager/Senior Business Analyst/Agile Scrum Master
L.A.Care
06.2022 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Completed projects within tight deadlines, coordinating team efforts and prioritizing tasks effectively.
- Enhanced project visibility, implementing dashboard and reporting tools for real-time progress monitoring.
- Promoted innovation within project teams, encouraging exploration of new tools and methodologies to enhance project outcomes.
- Facilitated workshops to collect project requirements and user feedback.
- Verified the quality of deliverables and conformance to specifications before submitting to clients.
- Managed product backlog effectively, prioritizing high-value items for faster completion.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
- Developed custom Scrum boards for better task tracking and transparency within the team.
- Collaborated with Product Owners to refine requirements and ensure alignment with business goals.
- Improved team efficiency by implementing Agile and Scrum methodologies for project management.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Performed gap analysis between existing systems or processes and the desired state, identifying areas for improvement or enhancement.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Improved business processes by analyzing current practices and recommending optimization strategies.
Project Manager/Senior Business Analyst
Molina Healthcare
04.2019 - 05.2021
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Provided detailed project status updates to stakeholders and executive management.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team's ability to deliver results.
- Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
- Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
- Negotiated and managed third-party contracts related to project deliverables.
- Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes.
- Coordinated material procurement and required services for projects within budget requirements.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Proved successful working within tight deadlines and a fast-paced environment.
- Streamlined project initiation processes, enabling quicker transition from planning to execution.
- Maintained compliance with industry standards and regulations, conducting regular audits and updates to project practices.
- Enhanced project delivery times by streamlining communication channels between development and operations teams.
- Ensured projects aligned with strategic objectives, working closely with senior management to refine project goals.
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations.
- Ensured adherence to regulatory requirements by staying abreast of industry standards and best practices.
- Interacted with internal customers to understand business needs and translate them into requirements and project scope.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Facilitated workshops to collect project requirements and user feedback.
- Enhanced project visibility, implementing dashboard and reporting tools for real-time progress monitoring.
- Completed projects within tight deadlines, coordinating team efforts and prioritizing tasks effectively.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
Business Systems Analyst
State of Louisiana
10.2017 - 03.2019
- Collaborated with stakeholders to gather essential requirements, ensuring successful project outcomes.
- Assessed business requirements to create focused solutions.
- Trained business personnel in the use of systems.
- Coordinated data migration and consolidation efforts.
- Collected, defined, and analyzed business requirements.
- Developed comprehensive documentation to support end-users and facilitate future enhancements.
- Facilitated communication between technical and non-technical team members, ensuring project alignment across all parties involved.
- Analyzed user feedback to identify areas requiring improvement, prioritizing enhancements based on impact potential.
- Improved stakeholder satisfaction with detailed requirement gathering and effective communication.
- Ensured regulatory compliance by keeping abreast of changes in legislation and adapting business processes accordingly.
- Played a key role in the successful launch of new product lines by coordinating between development teams and stakeholders.
- Facilitated smoother project management processes by introducing agile methodologies, which improved team collaboration.
- Facilitated smoother communication between IT and other departments, bridging the gap with regular updates and meetings.
Business Systems Analyst
Rhode Island Department Of Health
04.2016 - 09.2017
- Trained business personnel in use of systems.
- Collected, defined and analyzed business requirements.
- Assisted in budget planning by identifying cost-effective technology solutions that met present needs while allowing for future scalability.
- Improved business processes by analyzing system requirements and implementing effective solutions.
- Enhanced user experience with thorough testing and troubleshooting of software applications.
- Conducted training sessions to empower users with the knowledge necessary to utilize systems effectively.
- Provided excellent customer service by addressing user inquiries promptly and professionally, resolving issues efficiently wherever possible.
- Identified needed business improvements and determined appropriate systems required to implement solutions.
- Identified critical issues within existing systems, providing recommendations for resolution and prevention of future problems.
- Gathered, reviewed and reported on findings.
- Facilitated smoother communication between IT and other departments, bridging gap with regular updates and meetings.
- Offered input for complex documents to support client-ready final versions.
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
Education
Master of Science - Physics
Kumoun University
Nainital, INDIA 05.2001 -
Bachelor of Science - Computer Science
Kumoun University
Nainital, INDIA 05.2001 -
Skills
Project management
Project planning
Project planning and development
Project tracking
Strategic planning
Risk management
Team collaboration
Root-cause analysis
Vendor sourcing
Compliance monitoring
Agile methodology
Business analysis
Functional & business requirements
Certification
PMP - Project Management Professional
Timeline
Project Manager/Senior Business Analyst/Agile Scrum Master
L.A.Care
06.2022 - Current
Project Manager/Senior Business Analyst
Molina Healthcare
04.2019 - 05.2021
Business Systems Analyst
State of Louisiana
10.2017 - 03.2019
Business Systems Analyst
Rhode Island Department Of Health
04.2016 - 09.2017
Master of Science - Physics
Kumoun University
05.2001 -
Bachelor of Science - Computer Science
Kumoun University
05.2001 -