Gregory Styles

• Ensured secure access for un‑cleared personnel, enforcing base-level protocols.
• Maintained detailed logs of personnel and vehicles for accountability.
• Coordinated operations using radios, laptops, and mobile devices to ensure accurate communication.

• Developed strong communication and organizational skills through working on group projects.

• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

• Briefed senior leaders and project stakeholders on issues, risks, and significant developments impacting mission and
system actions.
• Facilitated leadership development and team-building initiatives that strengthened collaboration, improved
communication, and enhanced overall operational performance.
• Served as Senior Advisor to a 54-person team responsible for facilitating, supporting, and conducting world class
professional leader development training for all newly hired technical project managers.
• Conducted regular benchmarking, audits, inspections and reviews to ensure the selected metrics are appropriate;
responsible for developing and implementing solutions to incident management.
• Researched and studied reports to determine and keep abreast of information systems security technology and
trends which influenced revision and development of new communication equipment.
• Provided leadership with problem identification and action plans to prevent incidents from occurring.

• Demonstrated leadership skills in managing projects from concept to completion.

• Worked flexible hours across night, weekend, and holiday shifts.

• Provided customer support for international travelers; verified documents and expedited boarding.
• Partnered with Ground Operations, Customer Service, Ramp, and Administration leaders to align priorities and
enhance coordination during peak operations.
• Trained new staff, ensuring adherence to FAA and Delta service standards.
• Conducted inventory checks and record-keeping for baggage operations.
• Directed day-to-day ramp and cargo operations, ensuring on-time performance, safety, and compliance with FAA and company standards across all shifts.

• Engaged customers to find amiable and appropriate solutions to transportation issues and conflicts.

• Operated and maintained applicant tracking and candidate management systems.
• Coordinated schedules to arrange management interviews with applicants.
• Studied job descriptions and qualifications to determine applicant requirements.
• Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.

• Overseen material procurement procedures and collaborated with management to establish budgets and develop business plans for acquisition projects.
• Managed a team responsible for Command, Control, Communications, Computers (C4), and Cybersecurity
capabilities for staff elements.
• Analyze and define security requirements for enterprise applications to ensure accessibility and availability of
mission-critical applications.
• Conduct threat and vulnerability assessments, determine risk levels, and recommend mitigation countermeasures
in various environments.

• Provided input to team leads regarding areas for process and procedural improvement.

• Led and mentored a team of Customer Service agents and lead Ramp Agents, fostering accountability, performance
excellence, and professional growth.
• Ensured strict adherence to safety, security, and regulatory protocols while serving as an escalation point for operational issues and service recovery.
• Played a central role in streamlining warehouse production by reviewing SOPs and identifying continuous improvement opportunities that enhanced team performance.
• Operated ground support equipment such as electrical power carts, and APUs, air conditioning carts, and oil and
hydraulic carts for serving aircraft.
• Conducted aircraft weight and balance assessments, coordinating with flight and gate crews to ensure safe and
on-time departures.
• Delivered clear procedural updates and policy changes to station leadership and frontline teams, ensuring consistent
understanding and execution.
• Led ramp teams in executing precise loading and unloading of baggage, cargo, and airmail, ensuring compliance
with aircraft load plans, and Company safety standards.

• Operated cargo handling equipment to facilitate safe and quick loading and unloading of cargo.