Gteysell Plancarte
Austin,TX
Summary
Dedicated and detail-oriented professional seeking a Medical Assistant externship to apply hands-on clinical and administrative skills in a healthcare setting. Passionate about providing quality patient care, maintaining professionalism, and supporting medical teams with efficiency and compassion.
Overview
2
2
years of professional experience
Work History
Machine Operator/Assembler
Erin Condren Design
Austin, USA
01.2024 - 03.2025
- A fast-paced production environment, ensuring optimal efficiency
- Performed routine quality checks and inspections to ensure products met required specifications
- Recorded production data and equipment reporting and metrics analysis
- Followed strict safety protocols and contributed to a safe, clean working environment
- Assisted in troubleshooting machine malfunctions and coordinating with maintenance teams
Dispatcher/Customer Service
HomeDeliveryLink
Pflugerville, USA
09.2022 - 12.2023
- Handled high-volume inbound and outbound customer calls, resolving inquiries and providing product/service support
- Conducted quality inspections of customer interactions to ensure compliance with service standards
- Documented customer feedback, issues, and resolutions accurately for reporting and analysis
- Analyzed service metrics and contributed to process improvements based on data insights
- Consistently met or exceeded performance targets including call handling time, customer satisfaction, and issue resolution
Education
Online course - Medical Assisting
Austin Medical Assistant School
03.2025
CPR Certification
Austin Medical Assistant School
High School Diploma -
Manor Senior High School
06-2022
Skills
- Bilingual Spanish
- Multi-tasker
- Microsoft Office Excel
- On time
- Hands-On
- Staff training
- Positive customer service
- Patient care support
Timeline
Machine Operator/Assembler
Erin Condren Design
01.2024 - 03.2025
Dispatcher/Customer Service
HomeDeliveryLink
09.2022 - 12.2023
Online course - Medical Assisting
Austin Medical Assistant School
CPR Certification
Austin Medical Assistant School
High School Diploma -
Manor Senior High School
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