Guyaude Thomas
North Miami Beach,FL
Summary
Reliable Administrative Assistant driven to promote operational efficiency through advanced administrative and decision-making abilities. Insightful and productive team member with active communication skills. Employs flexible approach to resolving daily issues. Dedicated to representing establishment with friendly, professional demeanor.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Accounting Secretary
Cummings-Grayson & Co.
Miami, FL
06.2022 - 08.2023
- Received and routed incoming calls and correspondence to promote timely communication.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
- Processed both outgoing and incoming payments and invoices.
- Kept records current and accurate with skilled reconciliations and variance resolutions.
- Analyzed documentation and standard financial statements for accuracy.
- Checked and completed balance sheet reconciliations.
- Developed strong verbal and written communication skills, enabling forging of successful relationships.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Demonstrated critical and strategic thinking developed from working on different tasks and projects.
Secretary
Holy Family Catholic Church/School
North Miami, FL
08.2013 - 12.2021
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Handled incoming calls and directed callers to appropriate department or employee.
- Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
- Provided timely, courteous and knowledgeable responses to information requests.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Ordered office supplies to purchase items and maintain appropriate levels.
- Prepared and updated office equipment list.
- Anticipated leadership needs by preparing or gathering records, reports and correspondence.
- Scheduled meetings and sent invitations specifying time and location.
- Attended educational seminars and conferences to develop expertise and improve performance.
- Managed multiple calendars and contacts using computer software.
- Created and updated spreadsheets to track and report data.
- Handled confidential information regarding students carefully and with discretion.
- Communicated with parents, teachers and members of public with patient demeanor.
- Resolved issues with parents using active listening skills to de-escalate difficult situations.
- Promoted collaborative teamwork and loyalty among school staff by modeling empathy and compassion.
- Sorted incoming mail and disseminated correspondence to applicable departments.
- Proofed and edited letters and other correspondence to correct grammar and spelling errors.
Education
Associate of Arts - Psychology
Broward College
Fort Lauderdale, FL2024
Skills
- Microsoft Office
- Task Prioritization
- Multi-Line Telephone Systems
- Meticulous Attention to Detail
- Confidentiality Understanding
- Problem Solving
- Customer Service
- Fluent in Creole
- Data Entry
- Quickbooks
Languages
English
Native/ Bilingual
Creole
Native/ Bilingual
Certification
- Hospitality & Tourism Management, Florida Atlantic University - 2020
- CPR - Adult / Pediatrics Automated External Defibrillator (AED) , National CPR Foundation - 2021
- Certified Notary Public, State of Florida - 01/12/2021- 01/11/2025
- Phlebotomy, Clinical Solutions - 01/10/2024- 01/10/2026
Timeline
Accounting Secretary
Cummings-Grayson & Co.
06.2022 - 08.2023
Secretary
Holy Family Catholic Church/School
08.2013 - 12.2021
Associate of Arts - Psychology
Broward College
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