Guadalajara Hernandez
Ramona,USA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Stay Home Mom
03.2022 - Current
Medical Receptionist
Girard Orthopedic Surgeons Medical Group, Inc.
San Diego, CA
06.2021 - 03.2022
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Caregiver
Aall Care Home Health
San Diego, CA
07.2019 - 06.2021
- Monitored health and well-being of clients and reported significant health changes.
- Followed care plan and directions to administer medications.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
Receptionist / Customer Service
Twins Flower Growers
Carlsbad, CA
01.2019 - 04.2019
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Education
High School Diploma -
Monte Vista High School
Spring Valley, CA06.2017
Skills
- Bilingual
- Problem Solving
- Communication
- Customer service
- Multitasking and organization
- Insurance verification
- Appointment scheduling
Timeline
Stay Home Mom
03.2022 - Current
Medical Receptionist
Girard Orthopedic Surgeons Medical Group, Inc.
06.2021 - 03.2022
Caregiver
Aall Care Home Health
07.2019 - 06.2021
Receptionist / Customer Service
Twins Flower Growers
01.2019 - 04.2019
High School Diploma -
Monte Vista High School