Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Guadalupe Baltierra

Missouri City ,TX

Summary

Dedicated professional with a proven track record at The Children's Place, excelling in customer service and time management. Leveraged computer skills and a courteous demeanor to exceed sales targets and enhance client engagement. Demonstrated flexibility and attention to detail, significantly improving facility cleanliness at OctoClean. Achieved notable customer loyalty through exceptional service and problem-solving abilities.

Overview

21
21
years of professional experience

Work History

Associate

The Children's Place
08.2012 - Current
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Used in-store system to locate inventory and place special orders for customers.
  • Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.

Maintenance Custodian

OctoClean
04.2004 - 04.2006
  • Improved facility cleanliness by conducting regular maintenance tasks such as sweeping, mopping, and vacuuming.
  • Demonstrated flexibility by adapting to changing priorities and taking on additional tasks as needed.
  • Upheld high standards of cleanliness in all aspects of the facility including floors, walls, ceilings, fixtures, appliances.
  • Enhanced building safety by promptly addressing maintenance issues and reporting potential hazards to management.
  • Facilitated smooth operations for staff members by promptly addressing requests for maintenance support or repairs.
  • Promoted a healthy working environment through proper sanitization practices in communal spaces such as break rooms and restrooms.
  • Maintained a welcoming environment for visitors through meticulous upkeep of common areas, restrooms, and exterior spaces.
  • Checked in and stocked inventory throughout facility.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Kept building spaces premises clean inside and outside.
  • Moved furniture for cleaning and set up for special events.
  • Reported damages and hazardous conditions to management for further action.

Education

GED -

Bassett Adult School
La Puente, CA
04-1993

Skills

  • Customer Service
  • Time Management
  • Attention to Detail
  • Computer Skills
  • Courteous and Professional
  • Flexible Schedule
  • Client Engagement

Languages

Spanish

Timeline

Associate

The Children's Place
08.2012 - Current

Maintenance Custodian

OctoClean
04.2004 - 04.2006

GED -

Bassett Adult School

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Guadalupe Baltierra