Guadalupe Bonilla
Virginia Beach,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. I am looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Sales Associate
UPS Customer Center
08.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
Overnight Baker
Harris Teeter Inc
01.2023 - 05.2023
- Assisted in the creation of eye-catching displays that showcased bakery offerings, enticing customers with visually appealing arrangements.
- Contributed to positive team morale by maintaining open communication lines and fostering a collaborative atmosphere amongst coworkers.
- Optimized resources by regularly assessing equipment needs and submitting maintenance requests as necessary.
- Provided exceptional customer service when needed, addressing concerns promptly and professionally.
- Contributed to the success of special events or promotions by efficiently preparing large quantities of baked goods for customer enjoyment.
- Promoted workplace safety by strictly adhering to established protocols for handling sharp tools or hot surfaces.
- Improved overall product presentation by applying meticulous attention to detail when shaping dough, glazing pastries, or icing baked goods.
Animal Caretaker
Catnip Cat Cafe
03.2022 - 11.2022
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Contributed to the development of educational materials about various animal species for use during public outreach events.
- Successfully acclimated newly arrived animals into their new environment through gradual introductions and close monitoring of interactions with other residents at the facility.
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
Cashier
Petco
01.2022 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Addressed customer needs and made product recommendations to increase sales.
Overnight Associate
Sheraton Hotel
03.2021 - 12.2021
- Maintained a clean and safe store environment through consistent cleaning, organizing, and monitoring of potential hazards.
- Demonstrated strong attention to detail while conducting inventory counts, ensuring accurate stock levels for replenishment purposes.
- Contributed to positive team dynamics by actively collaborating with other associates on various tasks and projects.
- Contributed to positive customer experiences by providing friendly and knowledgeable assistance during occasional early morning encounters.
- Completed assigned tasks in a timely manner, contributing to overall efficiency of overnight operations.
Server
Marriott
08.2016 - 11.2019
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
GED -
Mclean High School
Mclean, VA05.2012
Skills
- Client Account Management
- Upselling
- Business Development
- Product Sales
- Inventory Control
- Time Management
- Multi-Tasking Strength
- Cleaning Techniques
- Cash Register Operation
- Client Service
- Store Opening and Closing
- POS System Operation
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
UPS Customer Center
08.2023 - Current
Overnight Baker
Harris Teeter Inc
01.2023 - 05.2023
Animal Caretaker
Catnip Cat Cafe
03.2022 - 11.2022
Cashier
Petco
01.2022 - 06.2022
Overnight Associate
Sheraton Hotel
03.2021 - 12.2021
Server
Marriott
08.2016 - 11.2019
GED -
Mclean High School
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