Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
11
11
years of professional experience
Work History
Sales Lead Manager
The Vitamin Shop
09.2023 - Current
Boosted sales revenue by implementing effective lead generation strategies and nurturing client relationships.
Developed a streamlined sales process for improved efficiency and increased customer satisfaction.
Managed a high-performing sales team, ensuring consistent achievement of targets and goals.
Provided regular coaching and mentoring to team members for enhanced skills development and career growth.
Direct Sales Representative
Lupita Energy Possibilities
11.2017 - Current
Built diverse and consistent sales portfolio.
Presented professional image consistent with company's brand values.
Developed, maintained and utilized diverse client base.
Achieved or exceeded company-defined sales quotas.
Built relationships with customers and community to promote long term business growth.
Developed sales strategy based on research of consumer buying trends and market conditions.
Boosted sales performance by developing and executing targeted marketing strategies.
Enhanced customer satisfaction by providing customized product solutions and building rapport through exceptional communication.
Administrative Assistant
Richies Termite And Pest
07.2022 - 02.2023
Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Wellness Advisor
Yoga Six
08.2021 - 05.2022
Greeted members, guest, and other visitors in a friendly and professional manner
Addressed member and guest concerns and questions regarding memberships
Membership sales, retail, and retention
Answered and direct incoming phone calls.
Optimized facility cleanliness, ensuring a safe and welcoming environment for clients.
Streamlined appointment scheduling processes for better time management and client convenience.
Increased awareness about the organization''s services via social media promotions, blog posts, or email campaigns tailored to target audiences.
Built strong relationships with members to promote health, wellness and available services.
Met or exceeded monthly revenue and training goals.
Developed and maintained positive relationships with community members, businesses and vendors to build trust and rapport.
Collaborated with health and wellness professionals to create and execute events, seminars and workshops on various topics.
Server
Finca De Adobe
09.2019 - 01.2022
Efficient and effective customer service contributed and improved rates of returned business
Made suggestions to customer’s based on preferences
Recorded food and drink orders and served customer request to the highest standards
Maintained full product knowledge of menu and specials
Always mindful of sanitation and safety considerations when handling food
Monitored dining room to ensure optimal guest experience.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Assistant Store Manager
GNC - General Nutrition Centres
06.2013 - 07.2020
Promote adherence to company policies and procedures
Responsible for daily operations and management- overseeing retail staff
Act as a liaison for customer needs in store and by telephone
Create and implement detailed sales action plans to meet performance metrics.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
Increased employee retention, training staff in effective customer service techniques and product knowledge.
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Vision Therapy /Office Manager
Vision Intelligence/Optometry
04.2019 - 03.2020
Assisted Dr
And Therapist in Vision therapy
Worked one on one with young children/patients during vision therapy sessions
Assisted parents with children that required special attention in waiting area
Completed routine clerical and administrative tasking and input data entry in electronic health records.
Education
High School Diploma -
Southwest High School
San Diego, CA
Skills
20 plus years of experience in customer service, front office manager in a medical office, retail/sales, and hospitality
Experience working with special needs children
Enjoy taking on new tasks where there is an opportunity to learn and gain experience
Maintain composure and get the job done in challenging situations
Organized in all areas and aspects
Self-driven and motivated; maintain two multi-level marketing businesses while working two part time private jobs
Sales team oversight
Verbal and written communication
Results and closing ratios
KPI Tracking
Solution selling
Client Relationship Management
Languages
Spanish
Native or Bilingual
Timeline
Sales Lead Manager
The Vitamin Shop
09.2023 - Current
Administrative Assistant
Richies Termite And Pest
07.2022 - 02.2023
Wellness Advisor
Yoga Six
08.2021 - 05.2022
Server
Finca De Adobe
09.2019 - 01.2022
Vision Therapy /Office Manager
Vision Intelligence/Optometry
04.2019 - 03.2020
Direct Sales Representative
Lupita Energy Possibilities
11.2017 - Current
Assistant Store Manager
GNC - General Nutrition Centres
06.2013 - 07.2020
High School Diploma -
Southwest High School
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