AMY MILLA HOSSANA
Summary
Secure a position within an established company that offers new growth opportunities. I aim to leverage my skills and gain valuable experience from your organization to contribute toward achieving its goals.
Knowledgeable professional bringing several years' experience in helpdesk support, network administration and device support. Competent in using technical skills and root cause analysis techniques. Desire for long-term position with room for career advancement.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Warehouse Lead Agent (Brazil Formals and Network)
DHL Express
Miami
07.2021 - Current
- Efficiently closed and weighed containers in partnership with associates leading to correct departure times for flights
- Assigned flight movements using OCNT that lead to a positive trend in DF’s ensuring all packages were manifested from one hub to the next
- Communicated with other departments including the aviation side and leadership to ensure all prioritized containers make connections based on EDD’s.
- I coordinate each flight with each load planner in aviation and with each lead in the express warehouse.
- Assigned weight and processed each destination on the schedule we have based on the gate assignments provided by the ramp supervisors.
- Apply check points to recovery
- Coordinated with the ramp the collection of the door where the containers are staged and the amount of ULD’s we will have for each destination.
- Knowledge of DG material and do IBC paper work.
Assistant at Facilities
Yorkshire Building Service
Miami
08.2020 - 06.2021
- Responsible for obtaining office supplies, keeping inventory up to date & ensuring all tasks are done with the proper tools
- Utilizing Kronos to track employee time and attendance, manage schedules, and automate payroll processes.
Security Search
Swissport
Miami
12.2016 - 03.2020
- Verify through checklist that aircrafts are in air-worthy quality passing all safety inspections including passenger side for boarding & the cockpit for pilots
- In charge of cleaning the inside of the aircraft.
Education
College credit certificate -
Mariano Galvez University of Guatemala
11.2009
Associate degree in business administration -
Liceo Mixto Montessori Jornada Vespertina PTO. Barrios, Izabal
01.2007
High school diploma in private school -
Mixto Cristo Rey PTO. Barrios, Izabal
10.2003
Skills
- English
- Spanish
- OCNT
- Sherloc
- ECIS
- Warehouse functions
- Adaptability and Flexibility
- Time management abilities
- Attention to Detail
- Problem-solving aptitude
- Effective communication
- Proficiency in Microsoft
Certification
- AOA Driver Certified
- Licensed security - (June 3, 2020)
Timeline
Warehouse Lead Agent (Brazil Formals and Network)
DHL Express
07.2021 - Current
Assistant at Facilities
Yorkshire Building Service
08.2020 - 06.2021
Security Search
Swissport
12.2016 - 03.2020
College credit certificate -
Mariano Galvez University of Guatemala
Associate degree in business administration -
Liceo Mixto Montessori Jornada Vespertina PTO. Barrios, Izabal
High school diploma in private school -
Mixto Cristo Rey PTO. Barrios, Izabal