GUADALUPE CARRILLO
Lubbock,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate with strong organizational skills.
Overview
12
12
years of professional experience
Work History
Nurse Extern
University Medical Center, UMC
12.2022 - Current
- Assisted patients with activities of daily living, promoting independence and dignity.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Documented patient information and care activities in electronic health record.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Improved patient care by assisting nurses with daily tasks and providing compassionate support to patients.
Health Unit Coordinator
University Medical Center, UMC
01.2020 - 12.2022
- Increased efficiency in the workplace by training new Health Unit Coordinators on policies, procedures, and software applications.
- Contributed to a welcoming environment for patients and their families as the first point of contact at the health unit''s reception desk.
- Improved patient care by efficiently coordinating and scheduling medical appointments, tests, and procedures.
- Helped troubleshoot equipment failures such as call system, portable phones, and other unit devices.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Ensured patient safety through strict adherence to HIPAA regulations and maintaining confidentiality of sensitive information.
- Assembled and maintained patient medical records and other documents related to patient care.
Manager
McDonald's
08.2015 - 07.2017
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Cross-trained existing employees to maximize team agility and performance.
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional, organized, and safe environment for employees and patrons.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
Receptionist
Dr. Gaylon Seay, M.D.
03.2014 - 05.2015
- Maintain responsibility for reception, scheduling appointments, medical record keeping, billing and bookkeeping
- Interviewed patients and recorded medical histories
- Help translate to Spanish speaking patients, requested therapy progress notes, and helped put patients in rooms
- Used sterile technic while removing sutures and bandages from post-surgical patients
- Answered multiple line phone systems and transferred the call to the right department
- Coordinated with insurance companies when then needed medical records such as clinic notes and work restrictions.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
Medical assistant
Dr. Edwin Knipstein, DPM
12.2013 - 02.2014
- Effectively manage responsibilities, allowing health care staff to focus on patient care
- Disposed of contaminated supplies and sterilized medical instruments
- Instruct patient about removal of surgical dressing
- Vital signs, draw injections, and interview patients and recorded medical histories
- Interpreter in Spanish as need
- Multitask on different job responsibilities
- An externship job for school.
Cashier
La Super Economica Meat Market
05.2012 - 12.2013
- Assist customers with their needs, cleaned and restocked shelves, inventory and ordered products and medication as needed.
- Educated employees on register use, merchandising, and customer service.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Operated cash register to record transactions accurately and efficiently.
Education
Diploma - Nursing
Covenant School of Nursing
1919 Frankford Ave, Lubbock, TX 7940703.2024
Diploma/certification Program -
Kaplan College
Lubbock, TX02.2014
Diploma -
Plainview High School
Plainview, TX05.2013
Skills
- Phlebotomy
- Scheduling appointments
- Advanced Cardiovascular Life Support (ACLS)
- Vital signs monitoring
Timeline
Nurse Extern
University Medical Center, UMC
12.2022 - Current
Health Unit Coordinator
University Medical Center, UMC
01.2020 - 12.2022
Manager
McDonald's
08.2015 - 07.2017
Receptionist
Dr. Gaylon Seay, M.D.
03.2014 - 05.2015
Medical assistant
Dr. Edwin Knipstein, DPM
12.2013 - 02.2014
Cashier
La Super Economica Meat Market
05.2012 - 12.2013
Diploma - Nursing
Covenant School of Nursing
Diploma/certification Program -
Kaplan College
Diploma -
Plainview High School
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