Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Guadalupe Castaneda

Chicago,ILL

Summary

Proven to excel in high-pressure environments, adeptly balancing multiple tasks to deliver exceptional customer service, as demonstrated at Home Run Inn Pizza. Skilled in cash handling and guest engagement, my strong work ethic and friendly demeanor have consistently enhanced guest experiences, underscoring my commitment to excellence in the hospitality sector.

Overview

12
12
years of professional experience

Work History

Server/ Host

Home Run Inn Pizza
06.2019 - 10.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Waitress

Taqueria Los Gallos
06.2008 - 06.2019
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Education

Accounting - Accounting

Southern New Hampshire University
Hooksett, NH

High School Diploma -

Stratford Institute
Mont Royal Canada
05.2022

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Friendly
  • Good with stressful situations

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Server/ Host

Home Run Inn Pizza
06.2019 - 10.2020

Waitress

Taqueria Los Gallos
06.2008 - 06.2019

Accounting - Accounting

Southern New Hampshire University

High School Diploma -

Stratford Institute

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Guadalupe Castaneda