Summary
Overview
Work History
Education
Skills
Timeline
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Guadalupe Chavarria

Irving,TX

Summary

Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations.

Overview

5
5
years of professional experience

Work History

Store Manager

Dollar Tree
01.2024 - Current
  • Maintained accurate records of employee performance reviews
  • Resolved customer complaints in a timely manner
  • Recruited, trained and supervised new employees
  • Created weekly work schedules for store personnel
  • Monitored employee performance and identified performance gaps for corrective action
  • Updated and maintained store signage and displays
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day

Assistant Manager

Walgreens
06.2022 - 12.2024
  • Communicated regularly with customers to gain insights into their needs
  • Developed a system for tracking inventory and ordering supplies as needed
  • Maintained accurate records of sales transactions using point-of-sale systems
  • Coordinated with other departments to ensure smooth flow of operations
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day
  • Delegated work to staff, setting priorities and goals

Assistant Manager

Dollar Tree
09.2021 - 10.2022
  • Maintained up-to-date knowledge of company products and services
  • Managed customer service inquiries and complaints in a timely manner
  • Coordinated with other departments to ensure smooth flow of operations
  • Monitored employee attendance records, timekeeping, and payroll information
  • Conducted regular performance reviews for employees to identify areas of improvement
  • Supervised daily operations including scheduling shifts, assigning duties
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives

Leasing Consultant

El sol del lago
07.2021 - 09.2021
  • Updated resident data into property management software system daily
  • Inspected vacated units to determine necessary repairs or improvements prior to new occupancy
  • Responded to tenant requests for maintenance services in a timely manner
  • Conducted tours of available apartments, highlighting features and amenities
  • Handled incoming calls regarding availability of units, pricing information and other inquiries
  • Resolved tenant complaints promptly and professionally while maintaining positive relationships with residents
  • Maintained accurate records of prospective renters, applications and leases

Assistant Manager

Dollar Tree
12.2019 - 07.2021
  • Ensured compliance with safety regulations and company policies
  • Resolved conflicts between team members in an effective manner
  • Communicated regularly with customers to gain insights into their needs
  • Developed a system for tracking inventory and ordering supplies as needed
  • Maintained up-to-date knowledge of company products and services
  • Managed customer service inquiries and complaints in a timely manner

Education

High School -

Nimitz High School
Irving, TX

Skills

  • Retail Inventory Management
  • POS Systems
  • Operations Management
  • Team Development
  • Store Merchandising
  • Payroll Management
  • Shift Scheduling
  • Vendor Management
  • Product Merchandising
  • Team motivation
  • Outstanding communication skills

Timeline

Store Manager

Dollar Tree
01.2024 - Current

Assistant Manager

Walgreens
06.2022 - 12.2024

Assistant Manager

Dollar Tree
09.2021 - 10.2022

Leasing Consultant

El sol del lago
07.2021 - 09.2021

Assistant Manager

Dollar Tree
12.2019 - 07.2021

High School -

Nimitz High School
Guadalupe Chavarria