Guadalupe Cortes
Santaquin,UT
Summary
Experienced in a fast-paced retail environment, skilled in team leadership and operational efficiency. Expertise in resource management and delivering exceptional customer service. Seeking to transition into a new field to apply transferrable skills and make a meaningful contribution in a new and challenging role. Strong focus on teamwork and drive for excellence, eager to take on new opportunities and make a positive impact.
Overview
3
3
years of professional experience
Work History
Cashier
Iceberg
06.2022 - 08.2023
- Excel in customer service and money handling as a cashier.
- Assist with food service, providing support to customers as needed.
- Clean tables and maintain a tidy area to create a welcoming environment.
- Manage a fast-paced setting while efficiently tracking and processing orders.
Kitchen Cook
Iceberg
08.2023 - 08.2024
- Ensured food safety standards were met by following proper food handling procedures in a fast-paced environment.
- Maintained cleanliness and sanitation in all areas to prevent cross-contamination.
- Developed strong teamwork and communication skills through collaboration with colleagues.
- Boosted customer satisfaction with timely meal preparation, meeting strict deadlines during peak service hours.
Assistant Manager
Iceberg
08.2024 - Current
- Oversee daily operations, ensuring efficient service and adherence to company standards.
- Manage, train, and motivate a team of staff, fostering a positive and productive work environment.
- Maintain inventory levels, manage ordering, and control food costs to ensure profitability.
- Enforce food safety and cleanliness standards, ensuring compliance with health regulations.
- Handle customer complaints and inquiries, ensuring satisfaction and positive dining experiences.
- Ensure smooth and efficient order processing in a fast-paced environment.
Education
High School Degree -
Payson High School
Payson, Ut05.2023
Skills
- Quick learner
- Great teamwork
- Work well under pressure
- Multitasker
- Organization
- Customer service
- Money handling
- Decision-making
- Time management
- Problem-solving
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Manager
Iceberg
08.2024 - Current
Kitchen Cook
Iceberg
08.2023 - 08.2024
Cashier
Iceberg
06.2022 - 08.2023
High School Degree -
Payson High School
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