Guadalupe Powell
Senior Medical Assistant
Houston,TX
Summary
Highly motivated and committed Senior Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Medical Assistant
Houston Methodist
Sugar Land, TX
12.2022 - Current
- Acted as a liaison between patients and physicians regarding test results and treatment plans.
- Collected specimens for laboratory testing according to established protocols.
- Answered phone calls from patients seeking medical advice or assistance.
- Assisted in scheduling appointments, ordering supplies, and maintaining equipment inventory.
- Reviewed patient records to ensure accuracy of data entered into the electronic health record.
- Monitored medication refills and prescription renewals requested by physician or other healthcare provider.
- Provided assistance to physicians during examinations, treatments, and EKG's
- Coordinated referrals to specialists when needed; Liaised with external healthcare providers, ensuring seamless continuity of care for patients.
Healthcare Manager
St Hope Foundation
Houston , Texas
01.2018 - 12.2021
- Created strategies for improving customer service standards in the facility.
- Conducted regular staff meetings to discuss safety protocols and quality assurance initiatives.
- Addressed customer complaints promptly in order to maintain positive relationships with stakeholders.
- Collaborated with medical staff to develop interdisciplinary treatment plans for patients.
Bilingual Medical Assistant
U.S. Healthworks Medical Group / Concentra
12.2010 - 01.2018
- Patient care including acute injury care, physical exams including DOT, pre employment, and return to work evaluations
- Drug and alcohol screening to include urine and hair collection both DOT and non DOT
- Audiogram testing
- Pulmonary function testing and respiratory function testing
- Electrocardiograms
- Phlebotomy
- Administering medications as ordered
- Experienced with patient intake and electronic medical record use
- HIPPA/confidentiality understanding and compliant
- Fluent in Spanish for patient care.
Education
Medical Assistant Certificate -
Brazosport College
01.2010
Professionalism in the Medical field Certificate -
Brazosport College
01.2010
Skills
- Patient Vital Signs Monitoring
- Patient Care Management
- Insurance Eligibility Verification
- Appointment Coordination
- Medical Record Documentation
- HIPAA Compliance Knowledge
- Injections administration
Languages
Spanish
Professional
Certification
Certified Clinical Medical Assistant
CPR Basic Life Support (BLS)
Timeline
Senior Medical Assistant
Houston Methodist
12.2022 - Current
Healthcare Manager
St Hope Foundation
01.2018 - 12.2021
Bilingual Medical Assistant
U.S. Healthworks Medical Group / Concentra
12.2010 - 01.2018
Professionalism in the Medical field Certificate -
Brazosport College
Medical Assistant Certificate -
Brazosport College