Lupe Diaz
Oxnard,CA
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
17
17
years of professional experience
Work History
Certified Medical Assistant
Spanish hills Medical Group
Oxnard, CA
10.2010 - 10.2022
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
Certified Medical Assistant
MEDITECH
Ventura, CA
10.2005 - 10.2010
- Supported patients during hospitalizations or residential stays to provide structure throughout the day and assist with daily living tasks as needed.
- Actively listened to clients without judgement while providing a safe space for them to express themselves freely.
- Developed a trusting relationship with clients by demonstrating empathy and understanding while maintaining professional boundaries.
- Conducted assessments of clients' mental health status and progress towards treatment goals.
- Educated families about mental health topics, including diagnosis, treatment options, medication management.
- Assisted in creating individualized treatment plans for clients based on their needs and goals.
- Observed client behavior and interactions to identify any changes in mood or attitude.
- Monitored patients' medication compliance through regular check-ins and provided education about potential side effects or drug interactions.
- Attended meetings with other healthcare professionals to discuss patient progress towards recovery goals.
- Maintained client records according to agency standards and regulations.
- Assisted in developing life skills such as budgeting, time management, social skills building, job interviewing skills development.
- Encouraged healthy lifestyle habits by providing advice about diet, exercise, sleep hygiene.
Education
Licensed Vocational Nurse -
Professional Medical Career Institute
Westlake Village, CA05-2024
Skills
- Medical Terminology
- HIPAA Compliance
- Patient Assessments
- Vital Sign Monitoring
- Patient documentation
- Patient-focused care
- Case Management
- Immunization Administration
- Clinical Documentation
- Certified in Basic Life Support (BLS)
- Understands medical procedures
Timeline
Certified Medical Assistant
Spanish hills Medical Group
10.2010 - 10.2022
Certified Medical Assistant
MEDITECH
10.2005 - 10.2010
Licensed Vocational Nurse -
Professional Medical Career Institute
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