Guadalupe Diaz
Harlingen,TX
Summary
Accomplished Medical Coordinator with a proven track record at Southwest Key Program, enhancing patient care through effective medical service coordination and streamlining healthcare communication. Expert in HIPAA compliance and clinical documentation, with a knack for fostering positive patient-provider relationships. Demonstrated success in improving clinic efficiency and implementing quality control measures, backed by strong problem-solving abilities and attention to detail. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Medical Coordinator
Southwest Key Program
03.2015 - Current
- Assisted in sister shelters including interim lead position
- Enhanced patient care by efficiently coordinating medical services and streamlining communication between healthcare professionals.
- Promoted positive relationships between patients and healthcare providers through professional communication skills and empathetic understanding of individual needs.
- Implemented quality control measures to continually assess clinic performance, identifying areas for improvement and implementing solutions proactively.
- Managed referral processes effectively, facilitating timely access to specialized care for patients in need of additional services beyond primary care offerings.
- Increased the efficiency of healthcare teams through effective collaboration and coordination among physicians, nurses, and support staff.
- Ensured accurate record-keeping by diligently maintaining electronic health records and updating patient information as needed.
Education
Medical Assistant -
Southern Career
Brownsville10.2009
High School Diploma -
San Benito High School
06.2008
Skills
- HIPAA Compliance
- Patient confidentiality
- Verbal Communication
- Clinical Documentation
- Maintaining Patient Records
- Appointment Scheduling
- Problem-Solving
- Time Management
- Problem-solving abilities
- Attention to Detail
- Certified in CPR/AED
- Training and mentoring
- Medication Dispensing
Timeline
Medical Coordinator
Southwest Key Program
03.2015 - Current
Medical Assistant -
Southern Career
High School Diploma -
San Benito High School
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