Guadalupe Guerra
Queens,NY
Summary
Proven professional with a track record of enhancing team productivity and customer satisfaction at Key Food Supermarket. Skilled in cash handling and customer service, demonstrating reliability and teamwork. Excelled in training employees and increasing sales through attentive customer interactions. Committed to maintaining high standards of cleanliness and organization, showcasing exceptional attention to detail and communication abilities.
Overview
21
21
years of professional experience
Work History
Supermarket Cashier
Key Food Supermarket
04.2023 - Current
- Assisted in training new employees on cashier procedures, enhancing overall team productivity levels.
- Handled cash, credit card, and check transactions with accuracy to ensure balanced cash drawers at the end of each shift.
- Increased sales by suggesting additional products or services based on customer needs and preferences.
- Maintained a clean, organized, and well-stocked checkout area for optimal functionality.
House Cleaner
Mansion Read
05.2023 - 12.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Supermarket Cashier
Food Bazaar Supermarket
01.2004 - 01.2022
- Assisted in training new employees on cashier procedures, enhancing overall team productivity levels.
- Handled cash, credit card, and check transactions with accuracy to ensure balanced cash drawers at the end of each shift.
- Increased sales by suggesting additional products or services based on customer needs and preferences.
- Maintained a clean, organized, and well-stocked checkout area for optimal functionality.
- Managed high-pressure situations with composure, efficiently handling long queues during peak hours and maintaining customer satisfaction.
- Contributed to positive work environment through effective communication skills and collaborative teamwork approach.
- Resolved customer complaints and concerns in a professional manner, ensuring repeat business from satisfied customers.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Retrieved items for customers and verified prices.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
Skills
- Patience and Empathy
- Reliability and punctuality
- Professionalism and Courtesy
- Cash handling expertise
- Teamwork and Collaboration
- Customer Service
- Attention to Detail
- Cleaning and sanitation
Timeline
House Cleaner
Mansion Read
05.2023 - 12.2023
Supermarket Cashier
Key Food Supermarket
04.2023 - Current
Supermarket Cashier
Food Bazaar Supermarket
01.2004 - 01.2022
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