Guadalupe Huerta
dental manager
Riverside,CA
Summary
Coordinated Dental manager with detailed understanding of dental terminology and patient procedures. Meticulous record-keeper with 14 years of experience handling sensitive medical information and managing large volumes of personal data, historic health details, imagery and impressions. Patient-oriented insurance mediator, inputting procedure codes with specificity for proper billing designations.
Overview
14
14
years of professional experience
Work History
Dental Manager
Lourdes Cardoso
Ontario , CA
02.2022 - Current
- Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
- Achieved revenue goals with successful management of patient scheduling, receivables and miscellaneous operations expenses.
- Maintained patient data with required regulatory chart documents, personal information and treatment consultation documentation.
- Reviewed flash reports, prepared bank deposits and posted daily revenues to stay on top of administrative demands.
- Supervised and led team of dental hygienists and support staff of [Number].
- Increased and stimulated new patient growth by supporting sales, marketing and promotional programs.
Treatment Coordinator
Sac
San Bernardino, CA
05.2017 - 12.2017
- Researched billing issues, scheduled appointments and verified insurance coverage.
- Performed in team leader capacity and organized all treatment and placement activities.
- Increased overall revenue of dental office by [Number]% by achieving production goals set forth by corporate office.
- Reviewed X-rays to help patients determine best treatments.
Front Desk Receptionist
Family Dentistry
San Bernardino, CA
01.2016 - 05.2017
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Collected room deposits, fees and payments.
- Kept accounts in balance and ran daily reports to verify totals.
- Confirmed relevant guest information and payment methods to prevent fraud.
Education
Dental Asst - Dental Assisting
Concorde Career College San Bernardino
San Bernardino, CA09.2007
Skills
- High-Volume Environments
- Service Utilization Improvements
- Employee Work Scheduling
- HIPAA Compliance
- Clerical Support
- Financial Operations Oversight
- Staff Training
Languages
Spanish
Timeline
Dental Manager
Lourdes Cardoso
02.2022 - Current
Treatment Coordinator
Sac
05.2017 - 12.2017
Front Desk Receptionist
Family Dentistry
01.2016 - 05.2017
Dental Asst - Dental Assisting
Concorde Career College San Bernardino
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