Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Guadalupe Lazo

Haines City,FL

Summary

Creative Style Consultant with 3 years of experience accessorizing and styling clothing lines and developing and maintaining relationships with new and existing clients. Offering excellent sense of style and color and first-rate merchandising talents. Dedicated to helping clients develop original style and achieving best look. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly Head Cashier experienced in leading large teams with exceptional skill as trainer, team builder and project manager. Talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments. Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations. Highly-qualified Housekeeping Supervisor offering 6+ years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs.

Overview

12
12
years of professional experience

Work History

Seasonal Style Consultant

Target
10.2023 - 12.2023
  • Increased customer satisfaction by providing personalized style consultations and recommendations.
  • Developed a loyal client base through exceptional customer service and tailored styling advice.
  • Enhanced store sales by creating visually appealing merchandise displays to showcase current trends.
  • Conducted comprehensive wardrobe assessments for clients, identifying gaps and recommending key pieces for versatile styling options.
  • Organized and facilitated in-store events to promote new collections, generating interest and boosting sales.
  • Assisted customers in selecting appropriate accessories to complement their outfits, enhancing overall aesthetics and boosting sales of additional items.
  • Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.
  • Increased sales by implementing effective merchandising strategies and optimized store layouts.
  • Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.

Warehouse Worker

Amazon
04.2023 - 10.2023
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Increased accuracy of inventory records through meticulous documentation and regular audits.

Lead Stocker

Tractor Supply Company
06.2020 - 07.2023
  • Enhanced inventory management by implementing efficient stock rotation and storage procedures.
  • Streamlined warehouse operations for improved productivity by optimizing organization and layout of storage areas.
  • Increased sales revenue through maintaining optimal stock levels and timely replenishment of high-demand products.
  • Reduced order processing time, ensuring accurate picking and packing of customer orders for timely fulfillment.
  • Improved product availability by efficiently stocking shelves and maintaining proper inventory levels.
  • Enhanced customer satisfaction by promptly assisting with inquiries and locating products.
  • Maintained a clean and organized store environment for optimal shopping experience.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Early Morning Stocker

Big Lots
02.2018 - 04.2020
  • Improved inventory management by accurately tracking and organizing early morning stock.
  • Enhanced store presentation by consistently restocking shelves and displays in a timely manner.
  • Reduced out-of-stock items by diligently monitoring product levels and promptly replenishing supplies.
  • Ensured customer satisfaction with well-stocked shelves and prompt assistance during early morning hours.
  • Increased workplace safety by promptly reporting any hazards or potential issues to management.
  • Streamlined merchandise processing by efficiently unloading delivery trucks and sorting products for quick stocking.

Housekeeping and Laundry Attendant

Edgewater Beach And Cabana Club
03.2018 - 08.2018
  • Improved guest satisfaction by maintaining a clean and organized environment in guest rooms and common areas.
  • Ensured timely room availability for incoming guests by efficiently completing housekeeping tasks within allotted time frames.
  • Reduced laundry expenses by effectively managing linen inventory and ensuring proper usage of supplies.
  • Maintained pristine hotel appearance, performing thorough cleaning of lobby, hallways, and other public spaces.
  • Increased guest satisfaction scores with meticulous attention to detail in room preparation and presentation.
  • Assisted in the training of new staff members, sharing best practices for efficient housekeeping procedures.

Head Housekeeping Supervisor

Best Western Hotel
05.2014 - 07.2018
  • Enhanced housekeeping efficiency by implementing updated cleaning procedures and equipment usage techniques.
  • Reduced guest complaints by conducting regular room inspections and addressing issues promptly.
  • Maintained a high standard of cleanliness with thorough supervision of staff''s daily tasks.
  • Streamlined inventory management, ensuring adequate supplies for quality service delivery.
  • Improved employee retention rate through effective training programs and performance evaluations.
  • Coordinated schedules and managed workload to meet or exceed hotel occupancy demands.
  • Collaborated with other department heads to ensure seamless guest experience throughout their stay.
  • Conducted regular staff meetings to address concerns, share feedback, and foster teamwork among housekeeping employees.

Housekeeping Supervisor

Motel 6 Hotel
01.2015 - 02.2018
  • Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
  • Streamlined housekeeping processes for increased efficiency by implementing a new inventory management system.
  • Reduced linen waste and laundry costs with careful monitoring of usage and effective communication with staff members.
  • Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
  • Enhanced housekeeping efficiency by implementing updated cleaning procedures and equipment usage techniques.
  • Reduced guest complaints by conducting regular room inspections and addressing issues promptly.
  • Maintained a high standard of cleanliness with thorough supervision of staff''s daily tasks.
  • Streamlined inventory management, ensuring adequate supplies for quality service delivery.

Hardlines Team Lead

Kmart, Sears Holding
01.2012 - 03.2014
  • Enhanced team efficiency by implementing effective communication and collaboration strategies.
  • Streamlined inventory management processes for improved product availability and customer satisfaction.
  • Led hardlines team to consistently meet and exceed sales targets through diligent supervision and motivation.
  • Improved store layout, resulting in easier navigation for customers and increased sales of high-margin items.
  • Developed training programs for new team members to ensure consistency in performance and adherence to company standards.
  • Reduced employee turnover by fostering a positive work environment and addressing concerns promptly.
  • Assisted management with forecasting inventory needs based on sales trends, optimizing stock levels across different department sections.
  • Collaborated with other department leads to drive cross-functional initiatives that boosted overall store performance.
  • Oversaw merchandising efforts, ensuring attractive displays that showcased products effectively and stimulated customer interest.
  • Provided exceptional customer service, resolving issues quickly and professionally while maintaining strong relationships with clientele.

Education

Associate of Arts - Veterinary Assisting

Southern Technical College
Orlando, FL
01.2022

High School Diploma -

Long Branch High School
Long Branch, NJ
06.2012

Skills

  • Networking Abilities
  • Time Management
  • Color Theory
  • Client Relationship Building
  • ID Verification
  • Cash Handling
  • Product Recommendations
  • Sales Support
  • Shipment Receiving
  • Task Prioritization
  • Organizational Skills
  • Attention to Detail

Languages

English
Native or Bilingual

Timeline

Seasonal Style Consultant

Target
10.2023 - 12.2023

Warehouse Worker

Amazon
04.2023 - 10.2023

Lead Stocker

Tractor Supply Company
06.2020 - 07.2023

Housekeeping and Laundry Attendant

Edgewater Beach And Cabana Club
03.2018 - 08.2018

Early Morning Stocker

Big Lots
02.2018 - 04.2020

Housekeeping Supervisor

Motel 6 Hotel
01.2015 - 02.2018

Head Housekeeping Supervisor

Best Western Hotel
05.2014 - 07.2018

Hardlines Team Lead

Kmart, Sears Holding
01.2012 - 03.2014

Associate of Arts - Veterinary Assisting

Southern Technical College

High School Diploma -

Long Branch High School
Guadalupe Lazo