Open To Work
Guadalupe Leyva Reyes
San Diego,California
Summary
Bilingual hospitality professional skilled in communication and team collaboration. Thrives in fast-paced environments, ensuring smooth operations and memorable guest experiences. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills while mastering new challenges independently.
Overview
11
11
years of professional experience
Work History
Food Support Expert
Marriott
Chula Vista, California
03.2025 - Current
- Assessed customer needs promptly, enhancing service experience.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed time effectively to complete tasks and meet service goals.
- Supported colleagues through guidance, fostering collaboration.
Barback
Hilton Del Coronado
Coronado, California
09.2024 - 03.2025
- Organized glassware and prepared garnishes for cocktails, ensuring bartenders had necessary tools for efficient service.
- Prepared bar stations for service by restocking supplies and cleaning equipment.
- Maintained cleanliness of bar area by washing dishes and disposing of waste, promoting a hygienic environment for customers and staff.
- Monitored inventory levels and reported shortages to ensure proper stock management.
- Collaborated with team members to ensure smooth bar operations during peak hours.
- Provided friendly service and engaged with guests, fostering a welcoming atmosphere that enhanced overall bar experience.
Food Runner
Hilton Del Coronado
Coronado, California
07.2021 - 03.2025
- Delivered food orders promptly to enhance guest satisfaction across dining areas.
- Coordinated with kitchen staff to ensure timely meal preparation and service flow.
- Maintained cleanliness and organization in service areas and dining spaces.
- Monitored inventory levels of supplies, reporting shortages to management to maintain operational efficiency.
- Followed safety and sanitation procedures during food handling processes.
- Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
- Informed servers of any special dietary needs or allergies communicated by customers.
Hostess Trainer
Hilton Del Coronado
Coronado, California
10.2021 - 06.2022
- Trained new host staff on greeting protocols and customer service standards.
- Trained new staff on role responsibilities to ensure readiness for work shifts.
- Conducted regular performance evaluations for host team members' development.
- Monitored guest feedback to identify areas for improvement in dining experience and service quality.
- Coordinated seating arrangements to enhance guest flow and satisfaction.
Math Interventionist
Hawking Charter School
Chula Vista, California
07.2018 - 05.2020
- Partnered with teachers to identify students needing targeted support, enhancing intervention effectiveness.
- Tracked student progress and refined intervention strategies to maximize individual learning outcomes.
- Facilitated small group sessions to reinforce math concepts and skills.
- Implemented engaging instructional strategies to enhance mathematical understanding.
- Worked with students, parents, and teachers to assess needs and create tailored tutoring strategies for improved math comprehension.
- Engaged in professional development to stay current on best practices in math education.
Slot Attendant
Hollywood Casino Jamul
San Diego, USA
08.2017 - 05.2018
- Dispensed funds for machine jackpots and change for player needs.
- Assisted guests with machine operations and troubleshooting to ensure smooth gaming experiences.
- Monitored slot machines for proper functioning and guest satisfaction.
- Monitored customer behavior to identify concerns and alerted security personnel for timely intervention.
- Provided excellent customer service to enhance guest experiences.
- Educated guests on promotional events and rewards programs to enhance engagement and participation.
- Maintained cleanliness and organization of slot areas and surrounding environments.
Personal and Home Care Aid
YMCA
San Diego, USA
11.2014 - 05.2017
- Administered medications and treatments, supporting patient recovery and overall health management.
- Provided nutritional meals to patients, ensuring adherence to dietary guidelines for optimal health.
- Engaged patients in recreational activities, fostering emotional well-being and social interaction.
- Administered first aid procedures and provided in-home patient care.
- Observe patient condition
- Maintained updated knowledge through continuing education and advanced training.
Hospitality
Ice Skating by the Sea
San Diego, USA
11.2015 - 01.2016
- Welcomed and engaged guests with warmth and generosity to enhance their experience
- Educated guests on safety protocols to ensure awareness and compliance.
Education
Bachelor's Degree Program - Criminal Justice
San Diego State University
San Diego02.2026
High School Diploma -
Hilltop High School
Chula Vista06.2013
Skills
- Food safety compliance
- Effective communication
- Bilingual communication
- Organizational skills
- Multitasking abilities
- Team collaboration
- Cultural awareness
- Professional demeanor
- Friendly, positive attitude
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteSalary Range
$0/hr - $1000/hrTimeline
Food Support Expert
Marriott
03.2025 - Current
Barback
Hilton Del Coronado
09.2024 - 03.2025
Hostess Trainer
Hilton Del Coronado
10.2021 - 06.2022
Food Runner
Hilton Del Coronado
07.2021 - 03.2025
Math Interventionist
Hawking Charter School
07.2018 - 05.2020
Slot Attendant
Hollywood Casino Jamul
08.2017 - 05.2018
Hospitality
Ice Skating by the Sea
11.2015 - 01.2016
Personal and Home Care Aid
YMCA
11.2014 - 05.2017
Bachelor's Degree Program - Criminal Justice
San Diego State University
High School Diploma -
Hilltop High School