Summary
Overview
Work History
Skills
Certification
Languages
References
Timeline
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Guadalupe Macias

Guadalupe Macias

San Jose,CA

Summary

Motivated professional eager to embrace new challenges. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new competencies.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Loan Officer Assistant

Elite Realty Services
San Jose, USA
04.2020 - Current
  • Compiled and organized time-sensitive, confidential information for prompt processing.
  • Input accurate loan data into Encompass system to maintain integrity.
  • Ensured all loan documentation complied with company policies and completeness requirements.
  • Verified essential loan documents such as income, credit, appraisal, and title details.
  • Prepared loan files for submission to underwriting for approval.
  • Coordinated timely responses to underwriting conditions per company guidelines.
  • Efficiently ordered and managed loan closing documents for smooth transactions.
  • Met established deadlines for submitting all required documentation.

Production Partner

Platinum Home Mortgage Company
San Jose, USA
12.2018 - 04.2020
  • Cultivated and maintained strong relationships with business referral sources.
  • Prospected new mortgage lending opportunities to expand client base.
  • Interviewed and pre-qualified customers at various stages of loan processes.
  • Compiled complete loan applications and packages for processing.
  • Ensured exceptional customer experiences by managing loan processes from origination to closing.
  • Provided ongoing communication to customers and business partners throughout loan lifecycle.
  • Designed marketing flyers and postcards to engage past and potential clients.
  • Maintained up-to-date database of past and future clients for effective outreach.

Loan Officer Assistant/Production Partner

Peoples Home Equity/Caliber Home Loans
San Jose, USA
11.2017 - 11.2018
  • Cultivated strong relationships with business referral sources to generate new leads.
  • Prospected mortgage lending opportunities to expand client base.
  • Conducted interviews and pre-qualified customers throughout loan process stages.
  • Delivered complete loan applications and packages to processor efficiently.
  • Oversaw loan process from origination to closing, ensuring exceptional customer experience.
  • Maintained updated database of past and future clients for targeted marketing efforts.
  • Created marketing materials, including flyers and postcards, to promote services.

Production Partner

Iserve Residential Lending
San Leandro, USA
06.2017 - 11.2017
  • Cultivated strong relationships with business referral sources to generate mortgage lending opportunities.
  • Prospected new mortgage lending opportunities through active outreach and networking.
  • Conducted customer interviews, pre-qualified applicants, and met with clients throughout loan process.
  • Compiled complete loan applications and packages, ran DU/LP, and submitted to processing department.
  • Oversaw loan process from origination to close, ensuring exceptional customer experience and continuous communication.
  • Designed marketing materials including flyers and postcards for promotional efforts.

Financial Center Lending Officer

Bank of America
San Jose, USA
09.2016 - 05.2017
  • Cultivated strong relationships with business referral sources to enhance partnership opportunities.
  • Prospected new mortgage lending opportunities to diversify clientele portfolio.
  • Conducted interviews and pre-qualified customers throughout all loan process stages.
  • Submitted complete loan applications to fulfillment center partners for efficient processing.
  • Managed loan process from origination to closing, ensuring exceptional customer experience.
  • Leveraged Bank of America training materials for precise loan program information.
  • Achieved production goals set by Bank of America through consistent performance.

Sr. Loan Officer

First Bank
Campbell, USA
02.2016 - 09.2016
  • Conducted interviews and pre-qualified borrowers to ensure alignment with lending criteria.
  • Collected clients' financial information for accurate loan processing.
  • Oversaw loan processing, ensuring compliance with lender guidelines and regulations.
  • Updated database with lender's guidelines, GFE dates, fees, credit reports, and escrow requests.
  • Developed new business opportunities while nurturing relationships with existing clients.
  • Maintained strong connections with past and prospective clients to enhance loyalty.

Operations Manager/Real Estate Agent

Global Group Funding/Realty
San Jose, USA
07.2008 - 08.2016
  • Processed and oversaw loan applications to ensure compliance with lender guidelines.
  • Gathered client financial information while maintaining accurate files.
  • Updated database with GFE dates, fee compliance, credit reports, escrow, and appraisal requests.
  • Managed relationships with past and prospective clients for ongoing engagement.
  • Handled accounts payable and receivable, including contractor payments and office supply purchases.
  • Negotiated short sales to maximize property value recovery.
  • Conducted property management activities, including walk-throughs and repair bids within budget.
  • Served as project manager for property inspections to identify necessary repairs before renovation.

Skills

  • Loan data management
  • Document verification and compliance
  • Loan packaging and underwriting
  • Customer relationship management
  • File organization and time management
  • Problem solving and attention to detail
  • Effective communication skills
  • Process optimization strategies
  • Marketing materials development
  • Lead generation techniques

Certification

Real Estate License

NMLS

Languages

Spanish
Professional

References

  • Alex Banuelos, Real Estate Agent, (408) 833-9382
  • Luis Renteria, Branch Manager, (408) 705-6492
  • Sam Fahmy, Branch/Sales Manager, (408) 807-5907
  • Pete Flores, Mortgage Loan Officer, (408) 314-4112

Timeline

Loan Officer Assistant

Elite Realty Services
04.2020 - Current

Production Partner

Platinum Home Mortgage Company
12.2018 - 04.2020

Loan Officer Assistant/Production Partner

Peoples Home Equity/Caliber Home Loans
11.2017 - 11.2018

Production Partner

Iserve Residential Lending
06.2017 - 11.2017

Financial Center Lending Officer

Bank of America
09.2016 - 05.2017

Sr. Loan Officer

First Bank
02.2016 - 09.2016

Operations Manager/Real Estate Agent

Global Group Funding/Realty
07.2008 - 08.2016

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Guadalupe Macias