Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Guadalupe Martinez

Arlington,TX

Summary

Highly skilled Front End Associate with experience in customer service, cash handling, and problem-solving. Known for providing top-notch service that enhances customer satisfaction and drives business success. Proven ability to handle fast-paced environments, maintain operational standards, and communicate effectively with diverse groups. Impact made in past roles includes improved efficiency of front-end operations and consistently high customer satisfaction scores.

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Offering solid foundation in client relations and communication, eager to learn and develop in professional sales environment. Contributes quick learning aptitude and adaptability, essential for mastering sales strategies and CRM tools. Ready to use and develop skills in customer engagement and sales techniques in [Desired Position] role.

Overview

2
2
years of professional experience

Work History

Sales Consultant

Don Davis Nissan
12.2024 - 06.2025
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Followed up with existing customers to provide additional support and address concerns.
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Responded to telephone and in-person requests for information.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Front End Associate

Walmart
10.2023 - 07.2024
  • Managed returns and exchanges efficiently while maintaining high customer satisfaction rates.
  • Greeted customers warmly upon arrival and identified their needs.
  • Processed customer transactions and provided excellent customer service.
  • Maintained clean and clutter-free front-end area.
  • Operated register for cash, check, and credit card transactions, maintaining accuracy.
  • Processed and completed cash or credit transactions accurately.
  • Assisted customers with self-checkout processes and troubleshooting any issues.

Sales Associate

Old Navy
03.2023 - 06.2024
  • Demonstrated product features and benefits for customers' needs.
  • Assisted customers with product selection, sizing and styling.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Organized stockroom shelves according to size, color or style.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Greeted customers and provided exceptional customer service.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.

Education

High School Diploma -

Arlington High School
Arlington, TX
05-2024

Skills

  • Retail transactions
  • Order selection and preparation
  • Merchandise display set up
  • Continuous deployment
  • Customer Service
  • Efficient time management
  • Merchandise Recommendations
  • Team contribution
  • Time management
  • Customer relationship management

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Consultant

Don Davis Nissan
12.2024 - 06.2025

Front End Associate

Walmart
10.2023 - 07.2024

Sales Associate

Old Navy
03.2023 - 06.2024

High School Diploma -

Arlington High School
Guadalupe Martinez