Guadalupe Martinez
Schenectady,NY
Overview
4
4
years of professional experience
Work History
Owner Operator
Martinez Landscapers LLC
Niskayuna, NY
04.2022 - Current
- Managed daily operations and staff scheduling for smooth business function.
- Implemented customer service strategies to enhance client satisfaction.
- Trained and mentored new team members on operational procedures.
- Coordinated marketing efforts to promote services and attract customers.
- Developed and maintained vendor relationships for supply procurement.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Operations Manager
Gill Technical
Saratoga Springs, NY
05.2021 - 02.2022
- Streamlined daily operations by coordinating logistics and resource allocation.
- Implemented process improvements to enhance workflow efficiency.
- Conducted regular team meetings to discuss updates and address concerns.
- Oversaw compliance with health and safety regulations in all operations.
- Provided technical support for the resolution of field issues related to construction operations.
- Managed all financial responsibilities
- Participated in every personnel recruitment event.
Education
Associates Degree And Electrical Construction And Maintenance - Electrical
Hudson Valley Community College
Troy, NY05-2013
Skills
- Operations management
- Client engagement
- Experienced in sales
- Project management
Affiliations
- Enjoy carpentry and woodworking
- Appreciate hiking and being outdoors
- Volunteering locally, animal shelters
Timeline
Owner Operator
Martinez Landscapers LLC
04.2022 - Current
Operations Manager
Gill Technical
05.2021 - 02.2022
Associates Degree And Electrical Construction And Maintenance - Electrical
Hudson Valley Community College