Guadalupe Melchor
Overview
4
4
years of professional experience
Work History
Ticket Seller
Santa Cruz Boardwalk
03.2025 - Current
- Handled cash transactions securely while maintaining an accurate record of all financial activities within the box office.
- Handled high-volume ticket sales with precision and accuracy, ensuring a positive experience for all patrons.
- Assisted in resolving customer issues or concerns promptly and professionally.
- Sold, printed, and issued tickets to guests.
Crew Member
Jack in the Box
Merced, California
08.2023 - 12.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Helped maintain clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Salad and Sandwich Maker
Panera Bread
06.2023 - 07.2024
- Supported fellow employees through effective communication and teamwork during busy periods or staff shortages.
- Streamlined sandwich assembly process for increased efficiency and improved service times.
- Demonstrated adaptability by cross-training in various roles within the establishment, providing support to colleagues as needed.
FOH
Panda Express
10.2022 - 06.2023
- Worked flexible hours across night, weekend, and holiday shifts.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Crew Member
Five Guys
10.2021 - 08.2022
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Trained new team members on procedures, customer service, and sales techniques.
Education
Bachelor of Arts - Legal Studies
University of California, Santa Cruz
Santa Cruz, CA06-2026
Associate Transfer -
Merced College
Merced, CA12.2024
High School Diploma -
Redlands High School
Redlands, CA06.2022
Skills
- Time efficiency
- Leadership
- Bilingual
- Multitasking
- Goal oriented
- Problem-solving
LANGUAGES
English
Spanish
Dolores Mission High School Scholars Program
Volunteer work in assisting the church and its members.
Timeline
Ticket Seller
Santa Cruz Boardwalk
03.2025 - Current
Crew Member
Jack in the Box
08.2023 - 12.2024
Salad and Sandwich Maker
Panera Bread
06.2023 - 07.2024
FOH
Panda Express
10.2022 - 06.2023
Crew Member
Five Guys
10.2021 - 08.2022
Bachelor of Arts - Legal Studies
University of California, Santa Cruz
Associate Transfer -
Merced College
High School Diploma -
Redlands High School