Guadalupe mier
Bonita,USA
Summary
Experienced leader with a proven track record in problem-solving and customer service, committed to delivering exceptional service to customers and fostering a positive work environment for team members. Proficient in food safety and sanitation practices, ensuring compliance with industry standards. Passionate about exceeding expectations and driving success in the hospitality industry.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Cook
University of California San Diego
09.2022 - Current
- Responsibilities include the efficient operation and maintenance of all kitchen equipment, the execution of all department standards concerning food handling, cleanliness, safety and personal appearance.
- Duties also include coordination of production and food product presentation, quality control, and assisting the training of others in complex recipe preparation.
- Collaborated with kitchen staff to streamline food preparation processes, enhancing efficiency and service quality.
Lead Food Service Worker
University of California San Diego
11.2021 - 09.2022
- Provide leadership, direction, and training to new food service personnel. Assign job duties to student workers and guidance to unknown concepts.
- Deliver a great customer service in dining area to all customers and provide immediate resolution to customer service needs.
- Work BOH when needed to cook or help kitchen staff prepping menu items by following restaurant recipes and cooking methods.
Food Service Worker - Patient Line
University of California San Diego Medical Center
03.2020 - 01.2021
- Perform tasks based on position (assemble patient trays, running carts, stocking up nourishment rooms in assigned floors or delivering food orders to patients).
- Assemble patient trays based on dietary needs.
- Checking trays contain right food items and allowed dietary supplements approved by dietitian.
Manager in Training
Five Guys Burgers
11.2018 - 05.2020
- Work BOH prepping for all day needs (cutting fresh vegetables, potatoes, rolling ground beef into patties, etc.) and following sanitary standards.
- Working on the line in assigned position during operational hours. Provide a great customer service and follow five guys values.
- Learning how to manage business, staff, and labor to become a team manager.
Caregiver
IHHS- In Home Supportive Service
10.2016 - 09.2018
- Provide care services to patients by performing essential tasks based on their needs (home chores, assistance with dressing, showering, etc.)
- If needed, accompany patient to doctor’s appointments.
- Cooking for patient minding any dietary restrictions.
Shift Manager
McDonald's
03.2014 - 04.2017
- Learnt how to provide great customer service and be able to solve immediate customer service needs.
- Take care of labor, manage restaurant when on duty.
Education
BS - Food Science and Nutrition
San Diego State University
05.2024
AS - General Education
Southwestern Community College
05.2022
High School - undefined
Chula Vista High School
06.2013
Skills
- Bilingual in Spanish and English
- Collaborative team member
- Adaptable learner
- Effective service delivery
- Experience in high-pressure situations
- Approachable and supportive demeanor
- Sanitation practices
- Food allergen knowledge
- Food handling skills
- Food safety compliance
- Nutritional expertise
- Special event management
Certification
Food Handler Certification
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Senior Cook
University of California San Diego
09.2022 - Current
Lead Food Service Worker
University of California San Diego
11.2021 - 09.2022
Food Service Worker - Patient Line
University of California San Diego Medical Center
03.2020 - 01.2021
Manager in Training
Five Guys Burgers
11.2018 - 05.2020
Caregiver
IHHS- In Home Supportive Service
10.2016 - 09.2018
Shift Manager
McDonald's
03.2014 - 04.2017
High School - undefined
Chula Vista High School
BS - Food Science and Nutrition
San Diego State University
AS - General Education
Southwestern Community College