Hi, I’m
Guadalupe Morales
Los Angeles,CA
Summary
Adept at managing financial records and enhancing team productivity, I excelled at Asher Fabric Concepts by streamlining accounts and coordinating efficient office operations. My expertise in cash management and commitment to exceptional customer service drove positive feedback and operational improvements. Skilled in inventory control and adept at fostering client relations, I consistently contributed to workplace efficiency and customer satisfaction.
Overview
30
years of professional experience
Work History
Los Angeles Phillarmonic
Shuttle Cashier
03.2024 - 11.2024
Job overview
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Increased sales of promotional items by informing customers about current offers.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Asher Fabric Concepts
Accounting Assistant
07.2008 - 02.2024
Job overview
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Expedited invoice processing with effective communication between internal departments and external vendors.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.
- Reduced errors in account reconciliation through meticulous attention to detail and thorough review of transactions.
- Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
- Facilitated smoother audits by preparing necessary documentation and supporting materials.
- Enhanced accuracy of financial reports by meticulously reviewing and reconciling accounts.
- Streamlined accounts receivable processes, improving cash flow with timely billing and collection efforts.
Asher Fabric Concepts
Office Manager
07.2008 - 02.2024
Job overview
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Implemented comprehensive training program for new hires, improving their integration into team and productivity.
Latinos Immigration
Front and Back Desk Receptionist
12.2007 - 07.2008
Job overview
- Handled sensitive client information with discretion, ensuring confidentiality at all times.
- Reduced wait times for clients by effectively managing check-in procedures during peak hours of operation.
- Ensured smooth communication between clients, staff, and management through professional phone etiquette and message handling.
- Supported office management with inventory control, ordering supplies as needed to maintain operational efficiency.
- Facilitated seamless meetings by coordinating conference room reservations and preparing necessary materials in advance.
- Assisted in event planning for company functions, contributing to successful outcomes and employee engagement.
Super Cutting Service
Office Manager
05.1995 - 11.2007
Job overview
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Education
Universidad Michoacana Michoacán Mexico
from Business Administration
Technologico De ZitacuaroMichoacán Mexico
from Business Administration
Huntington Park High SchoolHuntington Park, CA
from Computer And Information Systems
06.1998
TaximaroaMichoacán Mexico
High School Diploma from Accounting And Finance
06.1992
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Cash handling and management
- Customer relations
- Cash register operation
- Written and verbal communication
- Order taking
- Professionalism and courtesy
- Cash management
- Cash register systems
- Cash handling expertise
- Payment processing
- Product restocking
- Conflict resolution
- Product knowledge
- Refunds and exchanges
- Issue resolution
- Complex Problem-solving
- Merchandise restocking
- Cash drawer balancing
- POS system operations
- Payment collection
- POS systems
- Staff training
- Refund handling
- Guest inquiries
- ID verification
- Attention to detail
- Inventory management
- Currency counting
- Inventory control
- Order packaging
- Decision making aptitude
- Sales expertise
- Daily reporting
- Retail merchandising
- Product recommendations
- Drawer balancing
- Returns processing
- Point of sale operation
- Purchase assistance
- Point-of-sale system operation
- Order verification
- Reports and documents
- Point of sale proficiency
- Records maintenance
- Fraud prevention awareness
- Loss prevention
- Identification checks
- Loyalty program promotion
- Staff mentoring
- Proficient in software
- Payment posting
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Shuttle Cashier
Los Angeles Phillarmonic
03.2024 - 11.2024
Accounting Assistant
Asher Fabric Concepts
07.2008 - 02.2024
Office Manager
Asher Fabric Concepts
07.2008 - 02.2024
Front and Back Desk Receptionist
Latinos Immigration
12.2007 - 07.2008
Office Manager
Super Cutting Service
05.1995 - 11.2007
Universidad Michoacana
from Business Administration
Technologico De Zitacuaro
from Business Administration
Huntington Park High School
from Computer And Information Systems
Taximaroa
High School Diploma from Accounting And Finance
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