Guadalupe Moreno
Seaside,CA
Summary
Experienced with managing housekeeping teams to maintain cleanliness and order. Utilizes strong leadership and organizational skills to ensure efficient operations. Track record of fostering collaborative work environment and meeting high standards of cleanliness.
Overview
20
20
years of professional experience
Work History
Housekeeping Lead
Surf Inn Monterey Ca
02.2016 - Current
- Completing all tasks accurately in a timely manner
- Trained new staff members in all aspects of housekeeping, ensuring they adhere to all healthy and safety standards
- Plans, assigns, and directs the work of housekeeping staff
- Create staff schedule
- Supervised housekeeping staff to ensure adherence to cleanliness standards and protocols.
- Resolved guest complaints with prompt attention to detail, ensuring customer satisfaction throughout their stay at the property.
- Hang, cleaned and rehung draperies to maintain freshness.
Housekeeping
Rise & Roam Cannery Row Inn, Monterey Ca
12.2005 - 02.2016
- Deep cleaning of building during slow times as needed
- Continuously seek and make improvements to the overall housekeeping functions
- Work with housekeeping team to ensure high standards of cleanliness, hygiene, and tidiness
- Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
- Maintained a safe, clean, and healthy environment for clients by performing light housekeeping tasks.
- Streamlined housekeeping operations for increased efficiency through regular staff training and performance evaluations.
- Maintained a safe and clean living environment for residents through diligent housekeeping tasks.
- Collaborated with housekeeping and maintenance departments to ensure room availability and quality standards.
- Collaborated with housekeeping staff to ensure rooms were prepared and available on time.
- Collaborated with housekeeping staff to ensure room availability and optimal guest satisfaction.
- Provided essential housekeeping services, creating clean and comfortable home environments for clients.
Education
High School Diploma -
Skills
- Vacuums and replaces filters as necessary
- Sweeps and mops
- Attention to detail
- Time management skills
- Maintains the cleanliness, inventory and organizations of housekeeping carts
- Counts, sorts, inspects and prepares linen
- Detail oriented
- Multitasking
- Communication skills
- Removes and replaces bed linen
- Inspects bed mattresses and pull-out sofas
- Dusts and polishes
- Trash management
- Laundry tasks
- Bathroom cleaning
- Assist remaining guests
- Housekeeping techniques
Qualifications
- Knowledge of Safety Data Sheets
- Applies blood borne pathogen criteria
Timeline
Housekeeping Lead
Surf Inn Monterey Ca
02.2016 - Current
Housekeeping
Rise & Roam Cannery Row Inn, Monterey Ca
12.2005 - 02.2016
High School Diploma -
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