Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Guadalupe Perez

Summary

Skilled Class A Driver with clean driving history and valid California license. Accustomed to daily routes with multiple stops. Coordinates smooth loading, unloading and load processing at each location. Meticulous about updating paperwork and DOT-compliant records.

Overview

16
16
years of professional experience

Work History

Class A CDL Driver

MRC Global
12.2023 - Current
  • Minimized accidents or incidents by conducting thorough pre-trip inspections of the truck''s mechanical components and cargo securement devices.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Maximized load safety by balancing, securing, and weighing products.
  • Ensured accurate deliveries by diligently reviewing shipping documents and verifying cargo against invoices.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
  • Maintained strict compliance with DOT operating and reporting guidelines for MRC transportation.

Inside Sales Representative

Valley Valve
10.2022 - 11.2023
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Assisted management in setting realistic yet challenging goals for individual representatives based on historical data analysis and market trends.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Prepared and submitted reports to keep management informed of sales activities and progress.
  • Developed, maintained and utilized diverse client base.
  • Managed friendly and professional customer interactions.
  • Negotiated prices, terms of sales and service agreements.
  • Answered customers' questions regarding products, prices, and availability.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Learned and adapted quickly to new technology and software applications.
  • Gained strong leadership skills by managing projects from start to finish.
  • Applied effective time management techniques to meet tight deadlines.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.

Class A CDL Delivery Driver

PepsiCo
04.2020 - 07.2022
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Enhanced delivery efficiency by optimizing routes and adhering to strict schedules.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Ensured timely deliveries by effectively communicating with dispatchers and addressing any potential issues proactively.
  • Contributed to the company''s reputation for reliable and professional service by maintaining a positive attitude, strong work ethic, and commitment to excellence throughout all aspects of each delivery assignment.
  • Managed time effectively when making multiple stops within designated delivery windows while balancing competing priorities.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Performed thorough pre-trip inspections to identify potential mechanical issues and address them before hitting the road.
  • Kept detailed logs of hours driven, rest periods, miles covered, and fuel expenses to comply with federal regulations.
  • Maintained a clean driving record while operating a Class A CDL vehicle in various weather conditions and traffic situations.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Displayed exceptional problem-solving skills when faced with unexpected challenges or obstacles during the course of daily duties.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Verified accuracy of all deliveries against order forms.
  • Inspected load security and checked for damages.
  • Worked well in a team setting, providing support and guidance.
  • Proven ability to learn quickly and adapt to new situations.

Owner/Operator Truck Driver

Xtreme Hot Shot Delivery
05.2017 - 04.2020
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Contributed to a positive team atmosphere among fellow drivers by providing support, assistance, and sharing best practices when needed.
  • Collaborated with other owner/operators in networking efforts to exchange information, resources, and business opportunities.
  • Continuously updated industry knowledge through participation in professional development opportunities such as training seminars or workshops.
  • Adopted advanced technological tools to optimize navigation, record keeping and vehicle maintenance tracking which contributed to overall efficiency.
  • Enhanced operational efficiency by performing routine maintenance checks on the truck and equipment.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
  • Maximized load safety by balancing, securing, and weighing products.
  • Assessed vehicles in fleet, identifying those requiring immediate repair work and minor maintenance.
  • Increased revenue by strategically expanding client base and negotiating favorable contract terms.
  • Monitored and managed fuel consumption and expenses for management reporting.
  • Assessed financial reports and statements regularly to update processes and operations for greater profitability.
  • Streamlined delivery process by planning optimal routes, considering fuel costs and traffic conditions.
  • Managed day-to-day business operations.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Operated with safety and skill to avoid accidents and delays.

Inside Sales Representative

Valley Valve
10.2007 - 05.2017
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.
  • Assisted management in setting realistic yet challenging goals for individual representatives based on historical data analysis and market trends.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Set and achieved company defined sales goals.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
  • Created a supportive and motivating team environment, celebrating achievements and fostering collaboration among members.
  • Utilized data and analytics to identify target markets and understand customer needs.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Prepared and submitted reports to keep management informed of sales activities and progress.
  • Developed, maintained and utilized diverse client base.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Managed friendly and professional customer interactions.
  • Monitored competitor activities closely, adjusting approaches accordingly to maintain a competitive edge in the market.
  • Negotiated prices, terms of sales and service agreements.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Met existing customers to review current services and expand sales opportunities.
  • Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
  • Developed and implemented sales strategies to increase customer loyalty and retention.
  • Set up new accounts, established customer credit and set up payment methods.
  • Presented professional image consistent with company's brand values.
  • Answered customers' questions regarding products, prices, and availability.
  • Stayed current on company offerings and industry trends.
  • Contributed to team objectives in fast-paced environment.

Education

High School Diploma -

Foothill High School
Bakersfield, CA
05.2004

Skills

  • Bilingual

  • Zebra Hand Held Equipment

  • Excel Program

  • Out look Program

  • Quick Book Inventory and Invoice Program

  • Sage Inventory Program

  • Decision-Making

  • Geo Tab E-Logs

  • DOT Compliance

  • Load security

  • Safe Driving

  • Tractor-Trailer Operation

  • Flatbed truck expertise

Languages

Spanish
Professional Working

Timeline

Class A CDL Driver

MRC Global
12.2023 - Current

Inside Sales Representative

Valley Valve
10.2022 - 11.2023

Class A CDL Delivery Driver

PepsiCo
04.2020 - 07.2022

Owner/Operator Truck Driver

Xtreme Hot Shot Delivery
05.2017 - 04.2020

Inside Sales Representative

Valley Valve
10.2007 - 05.2017

High School Diploma -

Foothill High School
Guadalupe Perez