Overview
Work History
Education
Skills
Timeline
Generic

Guadalupe Reyes

Hyattsville,MD

Overview

15
15
years of professional experience

Work History

SECRETARY I,

PRINCE GEORGE’S COUNTY PUBLIC SCHOOLS, COOL SPRING
Hyattsville, MD
09.2022 - Current
  • Serves as a receptionist for school visitors, refers visitors to teachers and/or
    administration as needed
  • Translates documentation and correspondence to Spanish for parents
  • Translates for administration, including principal, assistant principals, counselor, and
    nurse for in-person meetings, phone calls, and/or other correspondence with parents
  • Distributes mail, records and delivers messages to support communication lines
  • Supports student enrollments, transfers and withdrawals procedures
  • Processes student and school administrative data using remote terminals
  • Interviews parents and pupils to secure and maintain personal information for enrollment purposes, and school-related recordkeeping.
  • Contacts parents regarding student absences, illness at school, as well as other concerns
  • Collects/compiles and reports information to Principal and other administrators
  • Prepares daily pupil attendance reports and other related periodic and special reports,
    ensuring accuracy for local use and to fulfill County, State and Federal requirements
  • Maintains student grade and permanent record files
  • Issues tardy passes while maintaining schoolwide absentee and tardy records
  • Composes and types letters, other correspondence, forms and reports
  • Serves as a switchboard, telephone, and intercom operator for the school
  • Executes information processing and data entry from remote terminals to support school
  • Maintains complex clerical records and prepare reports for administration
  • Handles routine complaints or problems, making on-the-spot decisions in accordance
    with regulations and established policies to resolve parental and student concerns
  • Manages interpersonal relations between parents, students, and staff to support
    meetings, using sound judgment, tact, and courtesy
  • Maintaining hardcopy attendance records including student attendance letters
  • Helping parents with various school-related concerns including student attendance
  • Scheduling appointments for the principal and assistant principal
  • Creating attendance letters for students with a high percentage of absences
  • Printing out absence report list for principal or assistant principals
  • Prioritized multiple concurrent deliverables while performing other general office and
    related duties as assigned

Secretary ATTENDANCE, PEAR ED, and Secretary 2

Montgomery County Public schools
Germantown, USA
08.2021 - 02.2022
  • Answering phone calls
  • Taking daily attendance online
  • Taking attendance from teachers who handed over a handwritten attendance sheet
  • Giving attendance slips to students who were late to school.
  • Helping parents with any concerns regarding students’ attendance
  • Scheduling appointments for the principal and assistant principal
  • Translating documentation for parents from English to Spanish
  • Translating for the assistant principal when meeting with parents
  • Translating for counselors and nurses when meeting with a patient
  • Helping students with class schedules
  • Creating attendance letters for students with a high percentage of absences
  • Guiding students in the hallways to get to class
  • Helping with lunches when short of staff.
  • Transferring calls to the health office or guidance office
  • Keeping attendance list organized in a cabinet by date
  • Keeping attendance letters from students in the cabinet organized by grade and student last names.
  • Printing out absence report list for principal or assistant principals.

Front desk Secretary/ Assistant manager

Medstar medical group
09.2014 - 07.2021
  • Providing the best customer service
  • Greeting visitors
  • Calling to communicate messages to customers
  • Helping with any questions or concerns
  • Scheduling appointments
  • Filing documents
  • Scanning documents
  • Relaying and evaluating concerns
  • Helping translate documents from English to Spanish
  • Translating documents from Spanish to English
  • Translating
  • Processing Documentation

FRONT DESK SECRETARY

Medical Faculty Associates
08.2010 - 05.2013
  • Greeting customers
  • Calling customers
  • Helping customers with any questions or concerns
  • Scheduling appointments
  • Filing documents
  • Scanning documents
  • Filling out paperwork for patients
  • Helping translate documents from English to Spanish
  • Translating documents from Spanish to English
  • Processing documents

Education

High School Diploma -

Howard D. Woodson High School
Washington, DC
06-2008

Skills

  • Fluent in English and Spanish
  • Strong computer skills
  • Strong teamwork skills
  • Very organized
  • Work well multi-tasking
  • Great communication skills

Timeline

SECRETARY I,

PRINCE GEORGE’S COUNTY PUBLIC SCHOOLS, COOL SPRING
09.2022 - Current

Secretary ATTENDANCE, PEAR ED, and Secretary 2

Montgomery County Public schools
08.2021 - 02.2022

Front desk Secretary/ Assistant manager

Medstar medical group
09.2014 - 07.2021

FRONT DESK SECRETARY

Medical Faculty Associates
08.2010 - 05.2013

High School Diploma -

Howard D. Woodson High School

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Guadalupe Reyes