Guadalupe Reyes-Pina
Vacaville,CA
Summary
Dedicated to gaining hands-on knowledge by committing to patient advocacy and collaboration with medical staff to improve patient communications. Outstanding multitasker and team player proficient in medical software and EHR system operations. Well-versed in charting patients, taking vitals and assessing patients.
Overview
1
1
year of professional experience
Work History
Phlebotomist Intern
Kaiser Permanent Outpatient Laboratory
10.2023 - 10.2023
- Enhanced patient comfort by efficiently performing blood draws and specimen collection.
- Maintained sterile work environment for accurate results and patient safety.
- Improved overall patient experience with compassionate bedside manner and clear communication.
- Contributed to team efficiency by maintaining organized work stations and managing supplies inventory.
- Ensured accurate labeling of specimens, preventing mix-ups and guaranteeing correct test results.
- Applied knowledge of HIPAA regulations to maintain patient confidentiality throughout the internship experience.
- Venipuncture
- Computer skills
- Have the ability to work in a fast pace environment
- Disposal of contaminated items
- OSHA Knowledge
Medical Assistant Intern
Hansen Family Center
11.2023 - 12.2023
- Enhanced patient satisfaction by efficiently managing administrative tasks such as scheduling appointments, chart prep, and maintaining medical records.
- Assisted healthcare professionals with conducting physical exams daily, enabling timely diagnosis
- Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
- Contributed to a well-organized clinical environment through effective inventory management and equipment sterilization.
- Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
- Streamlined check-in process by verifying patient information and promptly updating electronic health records.
- Have experiences performing EKG
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Comfortable with the usage of computers and technology
- Ability to documents freezer and refrigerator temperature
- Proper use of PPE
Customer Service Cashier
Under Armour
05.2023 - 09.2023
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Daycare Provider Assistant
Elizabeth Reyes
08.2022 - 10.2022
- Enhanced children''s learning experiences by incorporating creative and age-appropriate activities into daily routines.
- Supported lead daycare provider in maintaining a safe and nurturing environment for children, fostering positive social interactions.
- Assisted with the development of individualized care plans for each child, addressing specific needs and promoting growth.
- Contributed to improved parent satisfaction by maintaining open communication channels and providing regular updates on their child''s progress.
- Assisted in taking children to school
Education
Certificate of Completion - Clinical Medical Assistant With Phlebotomy
Blake Austin College
Vacaville, CA02.2024
Certificate of Completion - Phlebotomy Technician
Blake Austin College
Vacaville, CA12.2023
High School Diploma -
Pioneer Valley High School
Santa Maria, CA06.2021
Skills
- Medical Terminology
- Team collaboration
- HIPAA compliance
- Problem-solving capabilities
- Specimen collection
- Organizational abilities
- Empathy and compassion
- First aid knowledge
- Time management
- Telephone etiquette
- Active listening
- Stress management
- Patient scheduling
- Attention to detail
- Electronic health records management
- Patient Preparation
- Record Preparation
- Instrument Sterilization
- Exam Room Preparation
- Office Support
- Phlebotomy
- Needs Assessments
- Vital Sign Monitoring
- Bilingual Spanish/ English
- CPR Certified
- Great work ethic
- Emergency response readiness
- Resourcefulness
Timeline
Medical Assistant Intern
Hansen Family Center
11.2023 - 12.2023
Phlebotomist Intern
Kaiser Permanent Outpatient Laboratory
10.2023 - 10.2023
Customer Service Cashier
Under Armour
05.2023 - 09.2023
Daycare Provider Assistant
Elizabeth Reyes
08.2022 - 10.2022
Certificate of Completion - Clinical Medical Assistant With Phlebotomy
Blake Austin College
Certificate of Completion - Phlebotomy Technician
Blake Austin College
High School Diploma -
Pioneer Valley High School
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