Summary
Overview
Work History
Education
Skills
Timeline
Generic

Guadalupe Rivera

Shift Lead
Chicago,IL

Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Reliable Shift Leader with 7 years in Food industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level shift lead position. Ready to help team achieve company goals.

Overview

10
10
years of professional experience
4
4
years of post-secondary education
1
1
Language

Work History

Shift Lead

Nandos Peri Peri
Chicago , IL
06.2019 - Current
  • Enforced company policies and regulations with employees.
  • Trained and mentored new employees to maximize team performance.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Helped store management meet standards of service and quality in daily operations.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
  • Maintained safe working environment by observing safety procedures, policies and regulations.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Completed cash and credit card transactions accurately using POS software.

Prep Cook

Nandos Peri Peri
Chicago , IL
06.2016 - 06.2019
  • Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Trained and assisted new kitchen staff members.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Controlled food cost and waste by selecting and using correct ingredients and amounts.
  • Addressed and resolved customer complaints to increase trust and satisfaction.
  • Maintained food safety and sanitation standards.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Monitored food quality and presentation to maintain high standards.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Measured, weighed and mixed appropriate ingredients according to recipe directions.
  • Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
  • Trained and supervised cooking staff to expertly meet daily needs.
  • Measured and mixed ingredients according to precise recipes for best results.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.
  • Kept kitchen clean and organized by performing daily maintenance tasks.

Cook Helper

Deli Time Cafe
Naperville, IL
01.2013 - 06.2016
  • Operated dishwashing equipment and distributed and stored clean pots, dishes and utensils.
  • Unpacked and stored supplies in refrigerators, cupboards and storage areas to maintain proper inventory.
  • Cleaned and washed all utensils, preparation equipment cutting boards and counters.
  • Assisted cook in preparation of food by cutting, chopping and marinating meats, vegetables and garnishes.
  • Washed, peeled, cut and seeded fruits and vegetables to prepare for consumption.
  • Restocked kitchen supplies, rotated food and stamped time and date on food in coolers.
  • Assisted in loading and unloading supplies and food materials from delivery truck Number times per week.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Learned other teammates' work tasks to train as backup.
  • Followed recipes and chef instructions to prepare food correctly.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Operated kitchen equipment in accordance with manufacturer instructions.
  • Unloaded food deliveries and stored items in proper locations for easy access.
  • Plated and presented food following chef requirements.
  • Transported food items from storage areas to kitchen for prepping.

Education

High School Diploma -

Benito Juarez High School
Chicago, IL
09.1993 - 06.1997

Skills

Safety processes and procedures

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Timeline

Shift Lead

Nandos Peri Peri
06.2019 - Current

Prep Cook

Nandos Peri Peri
06.2016 - 06.2019

Cook Helper

Deli Time Cafe
01.2013 - 06.2016

High School Diploma -

Benito Juarez High School
09.1993 - 06.1997

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Guadalupe Rivera Shift Lead