Guadalupe Rodriguez

• Welcomed customers warmly, ensuring a positive first impression.
• Handled incoming phone calls to schedule car wash appointments.
• Answered customer questions on pricing, products, procedures, and materials used.
• Pressure washed car exterior, wheel wells, and tires.
• Cleaned wash equipment after shift and confirmed proper storage.
• Managed inventory levels of cleaning supplies, ensuring necessary products were always available for use.
• Achieved customer satisfaction by providing high-quality professional service.
• Rinsed objects and placed on drying racks or used cloth, squeegees, or air compressors to dry surfaces.
• Cleaned and polished vehicle interiors and exteriors to high standards.
• Applied waxes and protective treatments to vehicles for high-quality finishes.
• Managed car wash supplies and materials inventories for timely reordering and replenishment.
• Completed daily operational paperwork, order records and payment receipts for up-to-date documentation.
• Utilized high-pressure washers to clean vehicles and equipment.
• Polished windows and mirrors of vehicles and equipment.

Achieved Employee of the Month recognition.

• Worked flexible schedule and extra shifts to meet business needs.
• Efficiently restocked merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Answered questions about store policies and addressed customer concerns.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Created accurate and clear labels for food storage.
• Managed call communication effectively.