Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Guadalupe Ruiz

Atlanta,GA

Summary

Dedicated student ready to advance professional knowledge while positively impacting operational success

Overview

5
5
years of professional experience
1
1
Certification

Work History

Patient Safety Supporter

Childrens Healthcare Of Atlanta
10.2023 - Current
  • Recognized signs of medical emergencies or changes in patient condition, immediately notifying appropriate healthcare professionals for intervention as needed.
  • Maintained accurate documentation of patient behaviors, interventions, and responses to support ongoing treatment plans.
  • Completed comprehensive training programs in de-escalation techniques to effectively manage agitated or aggressive patients while maintaining personal safety.
  • Managed stress effectively in high-pressure situations involving combative or emotionally distressed patients while remaining focused on providing quality care.
  • Assisted in preventing falls and injuries by promptly responding to patient needs and requests for assistance.
  • Reduced instances of self-harm by closely observing at-risk patients and intervening when necessary to prevent injury.
  • Assisted with non-clinical tasks such as room organization and stocking supplies, ensuring a clean and welcoming environment for patients.

Unit secretary

Children's healthcare of Atlanta
03.2023 - 10.2023
  • Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
  • Managed incoming calls and directed to appropriate department.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.

PATIENT REGISTER

Youthcare Pediatrics
07.2021 - 01.2023
  • Scheduling, rescheduling and confirming appointments - Referral coordinator. - Translating for Spanish speaking patients. - Maintaining reception area clean - Verify and update demographic and insurance information of established patients in record and computer. - Multitasking answering phone lines. - Perform copying and faxing documents.
  • Updated computer system with latest information to keep records current and accurate.
  • Verified paperwork accuracy and checked for completion prior to processing.

MERCHANDISE ASSOCIATE, TJ MAXX

10.2019 - 08.2021
  • Built end caps and aisle displays to highlight products and support latest promotions. - Update pricing. - Maintained neat and clean work areas for professional appeal. - Transported merchandise to the sales floor and restocked shelves, racks and bins. - Cashier - Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products.

Education

Bachelor of Arts - Psychology

GEORGIA STATE UNIVERSITY
05.2025

GRADUATE -

NORTHSIDE HIGH SCHOOL
05.2020

Skills

  • Excellent work ethic
  • Flexible & Adaptable
  • Computer skills
  • Teamwork
  • EMR experience
  • Fluent Spanish
  • Epic experience
  • Calm Under Pressure
  • Basic Life Support

Certification

Basic Life support

Languages

Spanish
Native or Bilingual

Timeline

Patient Safety Supporter

Childrens Healthcare Of Atlanta
10.2023 - Current

Unit secretary

Children's healthcare of Atlanta
03.2023 - 10.2023

PATIENT REGISTER

Youthcare Pediatrics
07.2021 - 01.2023

MERCHANDISE ASSOCIATE, TJ MAXX

10.2019 - 08.2021

Bachelor of Arts - Psychology

GEORGIA STATE UNIVERSITY

GRADUATE -

NORTHSIDE HIGH SCHOOL

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Guadalupe Ruiz