Guadalupe Sanders
San Diego,CA
Judge a man by his questions rather than his answers.
Voltaire
Summary
Multi-tasking Team Leader well-known for executing successful, new initiatives. Creates dynamic and positive workplace culture to align with organizational mission and values. Trains new hires and mentors struggling workers to achieve overall team success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
22
22
years of professional experience
Work History
Team Lead
COVID
- 19 Case Investigators, Field questions from team members and provide guidance to aid in a team member’s case investigations
- Managed a team of 25 case investigators
- Provide am/pm emails to check in on team
- Ensure update from Senior Staff and SMEs reach our team including the most updated case investigation checklists and procedures
- Review case investigators’ cases to ensure proper protocol was being followed
- Escalate urgent matters and questions to team lead coordinators and subject matter experts
- COVID-19 Case Investigator
- Knowledge of all current and most up to date CDC Gudelines as well as CDPH Guidelines to be able provide knowledge and education as possible
- Conduct timely phone interviews with COVID-19 positive patients in San Diego County to obtain pertinent data and medical information
- Provide education to patients regarding isolation guidelines, quarantine protocol and health recovery guidance
- Refer individuals to seek medical attention based on current signs and symptoms
- Document interviews, make appropriate referrals and document education in a secure disease management
Operating room nurse, Hand
UNI Healthcare Recruiters/County of
02.2020 - 08.2022
- 19 Vaccinator
- RN of 24 years administering COVID-19 Vaccines ex: Pfizer/Moderna
- Trained on both Pfizer and Moderna administration
- Knowledgeable about both vaccines and aware of proper administration, handling storage and proper delivery of the each vaccine
- Knowledgeable of proper procedure to deliver an IM and SC vaccine., -Plastics and Reconstructive Surgery, , Neurosurgery, Orthopedic and Ear, Nose and Throat - Neurosurgery Surgical consultant - Infection control
- Infusion therapy-IV; Medication safety; Subject Matter Expert; Performed Clinical Trial/Scenarios with RNs of different specialties
- Corporate Clinical Manage/Trainer- Conducted corporate training of new hire Clinical RN Consultants on infusion/medication safety medical devices; created education and support materials; wrote Directions for Use for medical devices
Telephonic Nurse Specialist
LabCorp/Covance
05.2018 - 02.2020
- Responsible for supporting the operations of Covance Market Access Services clinical care and access programs
- Advise patients on dosing, guiding patients through product administration, providing advice to patients on managing side effects, discussing medication adherence with patients, and working with payers on complex payer issues; or field-based services, such as on-site patient injection training, and presentations to providers and practice managers
- Serves as a subject matter expert on programs and is first point of contact for clinical care program calls
- Maintains current knowledge base of client’s product, clinical applications, and related trends in end user patient care and applications within the confines of professional nursing practice.
Customer Advocate RN
Becton Dickinson/Alaris Products
02.2017 - 11.2017
- Assisted customer base with issues, concerns or questions regarding Alaris smart-infusion medical devices including hardware, software and disposables products
- Received assigned cases and completed the appropriate investigation as needed to determine reportability in regards to the FDA, Canada and the EU
- Provided troubleshooting support on Alaris’ devices and components with clinical and non-clinical staff
- Documented adverse events and product malfunctions as mandated by the FDA Good Manufacturing Practices.
Registered, School Nurse
San Diego Unified School District, Credentialed
04.2014 - 07.2016
- Administered Health care and First Aid in an acute healthcare setting for the purpose of providing appropriate care for ill, medically fragile and/or injured children
- Assessed and evaluated the health and developmental status of pupils for the purpose of identifying physical disorders and other factors affecting the learning process
- Responded to medical emergency situations for the purpose of addressing immediate safety concerns
- Conducted
- In-service training, hearing, vision, color vision, immunization review, etc.) for the purpose of ensuring compliance with government mandated requirements
- Trained and supervised staff in performing specialized physical health care procedures for the purpose of ensuring that procedures were performed in compliance with state laws.
Validation RN
Kelly Healthcare / Hospira Inc
12.2010 - 09.2011
- Provided Quality/Validation team technical and clinical knowledge for 510k submissions to the FDA
- Created Design Validation Plans, Protocols and Reports
- Provided clinical expertise/voice in all aspects of project from developing user needs to clinical validation
- Worked with the Symbiq infusion pump and Hospira MedNet Software
- Moderated clinical validation sessions with end-users.
Clinical Nurse Marketing Manager
CareFusion/ Alaris Products
08.2005 - 10.2010
- Advised clinical input and RN feedback on Research and Development team for product validation and market release
- Provided clinical support at corporate level for smart infusion pumps with IV safety software, PCA, bar-coding solutions, Spo2 and EtC02 monitoring
- Responsible for clinical education and training for new-hire clinical consultants
- Organized and supported customer focus groups, usability testing and simulated user validation testing
- Worked with sales to assist in clinical simulations and product demonstrations
- Developed Directions for use, tip sheets, and customer-facing training tools
- Supported external customers and provide clinical expertise on infusion devices and bar-coding.
Clinical Specialist
GE Healthcare, Surgical Navigation Systems
06.2000 - 08.2005
- Travel 90-100% in the Mainland as well as Alaska, Maui
- International travel to Canada and Mexico to assist in demonstrations for the surgical medical device
- Conducted training for CT and OR staff as well as MD training on capital surgical equipment
- Provided clinical support for ENT, Orthopedic and Neuro surgical procedures to facilitate the sale and successful implementation of company products
- Provided practical training and instruction at customer sites to ensure products are utilized effectively and appropriately, and verify that customers have a comprehensive understanding of product functionality
- Organized scheduling of both pre and post sales activities, installation and surgical cases
- Set up demonstrations and evaluations of with various personnel at customer sites; including OR staff, radiology personnel and surgeons in various medical settings.
Education
Bachelor of Science - Nursing
No Degree - Audiology
08.2016
Certified Audiometrist
Family Nurse Practitioner - undefined
No Degree - Nursing Practice
- Relevant Coursework: Advanced Pathophysiology
- Advanced Pharmacology
- Clinical Assessment
- Graduate Level Research Skills and Literature Review Skills in Nursing
Audiometry/Certified Audiometrist at Cal State Riverside - undefined
Skills
- Call Center Management
- Performing Evaluations
- Quality Control
- Corrective Actions
- Performance Improvement
- Team-Building Exercises
- Collaborative Environments
- Software Application Testing
- Continuous Improvement Process
- Task Monitoring
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Operating room nurse, Hand - UNI Healthcare Recruiters/County of
02.2020 - 08.2022
Telephonic Nurse Specialist - LabCorp/Covance
05.2018 - 02.2020
Customer Advocate RN - Becton Dickinson/Alaris Products
02.2017 - 11.2017
Registered, School Nurse - San Diego Unified School District, Credentialed
04.2014 - 07.2016
Validation RN - Kelly Healthcare / Hospira Inc
12.2010 - 09.2011
Clinical Nurse Marketing Manager - CareFusion/ Alaris Products
08.2005 - 10.2010
Clinical Specialist - GE Healthcare, Surgical Navigation Systems
06.2000 - 08.2005
Team Lead - COVID
The University of Texas - Bachelor of Science, Nursing
Cal State San Bernadino - No Degree, Audiology
- Family Nurse Practitioner,
San Marcos University - No Degree, Nursing Practice
- Audiometry/Certified Audiometrist at Cal State Riverside,
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