GUADALUPE SANTOS
Fort Worth
Summary
Dedicated professional with a history of exceeding customer service expectations at SUPER COIN LAUNDRY and a proven track record in fast-paced environments, including managing the dynamic needs of 7 children. Expert in infant CPR and patient care coordination, showcasing a unique blend of empathy and efficiency. Demonstrates exceptional multitasking abilities and a commitment to continuous improvement, ensuring high levels of client satisfaction.
Professional caregiver with strong expertise in nurturing and early childhood development. Known for adapting to changing needs and fostering collaborative team environment. Skilled in creating safe, engaging, and educational experiences for infants. Reliable, flexible, and focused on achieving impactful results.
Experienced with creating nurturing and safe environment for infants. Utilizes effective communication and problem-solving skills to address needs of children and parents. Knowledge of child development principles to support healthy growth and milestones.
Overview
28
28
years of professional experience
Work History
COSTUMER SERVICE
SUPER COIN LOUNDRY
07.2020 - Current
- Collaborated with customer service personnel to optimize outbound efforts.
- Provided excellent customer service, addressing inquiries and resolving issues efficiently.
- Enhanced patient satisfaction by providing efficient and professional customer service.
- Delivered excellent customer service by addressing inquiries promptly and courteously.
MOM
MOM OF 7 CHILDRES
10.1996 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
WAITRESS
PULIDOS RESTAURANT #1
09.2000 - 10.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
TELE SECUNDARIA 37
MEXICO01-1990
Skills
- Premature infant care
- Organic baby food preparation
- Gentle discipline methods
- Music and movement activities
- Light housekeeping duties
- Errand running assistance
- Diaper changing proficiency
- Babywearing expertise
- Postpartum care assistance
- Special needs experience
- Pediatric first aid trained
- Infant CPR certified
- First aid
- Meal preparation
- Childcare
- Grocery shopping
- Light housekeeping
- Family support
Languages
Spanish
Native or Bilingual
Timeline
COSTUMER SERVICE
SUPER COIN LOUNDRY
07.2020 - Current
WAITRESS
PULIDOS RESTAURANT #1
09.2000 - 10.2023
MOM
MOM OF 7 CHILDRES
10.1996 - Current
TELE SECUNDARIA 37
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