FRANCISCA SILLAS
Summary
Dynamic Cashier Team Lead at El Superior Market with proven expertise in cash handling and team leadership. Cultivated strong relationships to enhance collaboration and trained new staff, significantly improving onboarding efficiency. Recognized for exceptional customer service and problem-solving skills, ensuring a positive shopping experience for all patrons.
Overview
3
3
years of professional experience
Work History
Cashier Team Lead
EL SUPERIOR MARKET
LYNWOOD, CA
03.2022 - Current
- Developed strong working relationships with team members to foster collaboration.
- Processed refunds and exchanges according to company policy.
- Trained new cashiers on the proper use of registers and store policies.
- Maintained accurate records of all transactions, ensuring compliance with company policies and procedures.
- Performed daily opening and closing procedures for the register area.
- Assisted with training new cashiers and customer service team members to increase the speed of onboarding.
- Answered customer questions and provided store information.
- Welcomed customers, offering assistance to help find store items.
- Assisting my coworkers and customers in resolving any concerns or complaints.
- Covering other areas.
Skills
- Register operation
- Refund processing
- Cash handling
- Customer assistance
- Inventory management
- Team leadership
- Relationship building
- Time management
- Payment processing
- Multitasking and organization
- Cash register operation
- Punctual and reliable
- Positive attitude
- Clear communication
- Staff training
- Team collaboration
- Empathy and patience
- Problem-solving
- Money handling
- Flexible schedule
- Customer service
- Verbal communication
- Teamwork
Languages
English
Professional
Spanish
Professional
Timeline
Cashier Team Lead
EL SUPERIOR MARKET
03.2022 - Current
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