Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Guadalupe Tovar Vega

Woodburn

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Jamba
06.2022 - Current
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Kitchen Manger

Chipotle Grill
09.2021 - 05.2022
  • Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
  • Facilitated special event catering coordination, ensuring timely preparation of high-quality dishes while adhering to client specifications.
  • Checked and tested foods to verify quality and temperature.
  • Motivated staff to perform at peak efficiency and quality.

Sandwitch Artist

SUBWAY®Restaurants
07.2020 - 04.2021
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
  • Expedited order processing for increased efficiency in high-volume periods.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Increased speed of service through effective multitasking and time management skills.
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Restocked and rotated stock in display case to mitigate stock loss.
  • Monitored inventory and requisitioned low-stock items.
  • Accurately operated cash register to process customer payments.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.

Education

Bachelor of Arts - Child Youth And Family Studies

Portland State University
Portland, OR
06.2025

High School Diploma -

Woodburn Arts And Communications Academy
Woodburn, OR
06.2021

Skills

  • Staff Supervision
  • Business Planning
  • Business Development Understanding
  • Project Management
  • Staff Management
  • Staff Training
  • Time Management
  • Promotional Planning
  • Closing Oversight
  • Hiring and Training
  • Employee Performance Evaluations
  • Shift Coverage

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Assistant Manager

Jamba
06.2022 - Current

Kitchen Manger

Chipotle Grill
09.2021 - 05.2022

Sandwitch Artist

SUBWAY®Restaurants
07.2020 - 04.2021

Bachelor of Arts - Child Youth And Family Studies

Portland State University

High School Diploma -

Woodburn Arts And Communications Academy

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Guadalupe Tovar Vega