Guadalupe Valle
Sylmar,CA
Summary
Results-driven Central Operations Specialist with a strong history at 1st Century Bank, recognized for optimizing transaction workflows and driving operational efficiency. Expertise in GAAP compliance and auditing, complemented by exceptional organizational skills and meticulous attention to detail. Key contributions include enhancing wire transfer accuracy and compliance through effective team collaboration and innovative problem-solving strategies. Aims to leverage expertise in a dynamic environment to further streamline operations.
Overview
18
18
years of professional experience
Work History
Central Operations Specialist
1st Century Bank
Century City, California
05.2012 - Current
- Kept process documents current for central operations.
- Redesigned and optimized transaction workflows.
- Delivered assistance to various teams for operational problem-solving.
- Consistently ensured accuracy in daily tasks assigned by management.
- Analyzed and documented key performance indicators for operational processes.
- Trained new employees on standard central operations procedures.
- Verified wire transfer requests for compliance.
- Executed domestic and international wire transfers following all required laws, regulations, and procedures.
- Identified and rectified errors related to wire transfers.
- Optimized processes for better wire transfer performance.
- Handled customer questions about wire transfers.
- Ensured compliance with internal policies while maintaining transaction records.
- Monitored changes in banking regulations affecting wire transfers.
- Prepared reports on daily, weekly, monthly or quarterly activities related to wire transfers.
- Completed financial trades, wire transfers and payments.
- Organized general financial information, update reports and audit data.
- Reviewed and analyzed financial statements to detect discrepancies and irregularities.
- Prepared monthly, quarterly, and annual reports for management review.
- Performed detailed reconciliations of the balance sheet.
- Assisted with external audit requests including preparation of supporting schedules and documentation.
- Contributed to account reconciliations during month-end.
- Entered detailed financial data into computer-based records.
- Ensured consistency in financial records by cross-checking digital and manual sources.
Operations Client Support Specialist
First Regional Bank
Century City, California
11.2006 - 08.2010
- Balance the General Ledger daily.
- Reconcile the General Ledger monthly.
- Aid and guide branch personnel with policy and procedure questions.
- Comprehensive grasp of compliance standards such as Reg CC, Reg D and Reg E.
- Assisted with the revision of existing policies and procedures.
- Meet deadlines for department projects.
- Cross-trained in several areas within the unit.
- Reviewed wire transfer requests and ensured that all requirements were met prior to processing.
- Processed domestic and international wire transfers in compliance with applicable laws, regulations and procedures.
- Assisted customers with inquiries regarding their incoming and outgoing wire transfers.
- Prepared reports on daily, weekly, monthly or quarterly activities related to wire transfers.
- Ensured that all relevant documents were obtained from customers before initiating a transaction.
Education
High School Diploma -
John H Francis Polytechnic High School
Sun Valley, CA06-2002
Associate of Science - Finance
Los Angeles Valley College
Van Nuys, CAAssociate of Science - Nursing
Los Angeles Valley College
Van Nuys, CASkills
- Auditing
- Accounting assistance
- GAAP compliance
- Due diligence
- Bookkeeping
- Microsoft Excel
- Query writing
- Self-motivated professional
- Business intelligence tools
- Data collection & research
- Account reconciliation
- Administrative support
- Auditing procedures
- Report preparation
- Expert in customer relations
- Strong organization
- Excellent attention to detail
- Data inputting
- Documentation skills
- Advanced computer skills
- Research
- Time management
- Fraud detection
- Microsoft office
- Payment systems
- Deadline oriented
- Transaction processing
- Banking regulations
- Certified accounts payable associate
- Currency conversion
- Conflict resolution techniques
- Service delivery
- Teamwork
- Organizational skills
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Central Operations Specialist
1st Century Bank
05.2012 - Current
Operations Client Support Specialist
First Regional Bank
11.2006 - 08.2010
High School Diploma -
John H Francis Polytechnic High School
Associate of Science - Finance
Los Angeles Valley College
Associate of Science - Nursing
Los Angeles Valley College
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