Guadalupe Vieyra-Astorga

Workflow and Process Management:

• Oversee and regulate the flow of work to ensure the team achieves productivity and quality objectives.

Troubleshooting and Operational Issue Resolution:

• Investigate and address issues such as missing items, inventory discrepancies, and the handling of defective or damaged inventory.

Team Management Contribution:

• Support the Process Assistant, aid in ongoing training for problem solvers, and manage staffing according to operational requirements.
• Managing and supporting our Problem Solve Team of 13 associates , that in average contribute to driving down Problem solve Piles by 30%.

Maintain a Safe Work Environment:

• Maintaining A Clean Work Area
• Encouraging use of proper PPE

Safety and Coordination:

• Documenting and keeping track of appointments, medications, and health status.

Daily care and Personal Assistance:

• Assisting with personal hygiene tasks like bathing, grooming, and dressing.

Health and Medical Management:

• Communicating with doctors and other healthcare providers about the care plan.

Companions and Emotional Support:

• Providing companionship and engaging the care recipient in social activities