Guadalupe Villalobos
Dallas,TX
Summary
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Versatile office and administrative support professional with comprehensive experience in various office environments. Skilled in managing office tasks, organizing records, and enhancing workflow efficiency. Demonstrated ability to adapt quickly to new software and systems, improving data management and operational processes. Made significant improvements in document organization and internal communication protocols, leading to smoother daily operations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Notary Public
Self-employed
Dallas, TX
09.2022 - Current
- Safely validated customer signatures and identification documents.
- Drafted and composed letters for the purpose of employment verification.
- Prepared Residential Verification Letters.
- Certify copies of documents.
- Checked customer ID documents for completeness and accuracy prior to notarizing them.
- Authenticated copies of original documents when necessary.
- Adhered to strict confidentiality standards at all times while handling sensitive information.
- Educated customers about the process and requirements for notarization.
- Conducted research to verify facts associated with notarizations.
- Advised clients on applicable laws related to notary services.
- Ensured that all signers understood the contents of documents they were signing.
- Maintained records of all notarial acts performed.
- Scheduled appointments with customers in need of Notary services.
- Ensured compliance with state regulations for accurate execution of notarial acts.
- Logged all transaction data in a comprehensive logbook.
- Continuously updated knowledge of legal changes impacting Notaries Public
- Provided customers with information regarding fees associated with Notary services.
- Ensured accurate and organized documentation of transactions in the notary journal for record-keeping purposes.
- Verified identification of signee by examining identification documents, licenses, and passports
- Administered oaths and affirmations on legal documents to affirm clients' honor and accountability.
Administrative Executive
Amigo Auto Broker
Dallas, TX
06.2019 - Current
- Prepare reports, presentations, agendas and other documents as requested by management.
- Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
- Reviewed incoming reports, applications and memos to determine workplace priorities.
- Facilitated communications by forwarding emails, transferring calls and filing documents.
- Filtered important calls and spam calls to help executives prioritize specific clients and expedite daily operations.
- Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
- Assisted in creating and maintaining website content, such as text, images, videos, and other multimedia elements.
- Ensured all links within the site were working properly.
- Monitored website performance and made necessary adjustments to ensure optimal user experience.
- Responded promptly to customer inquiries via email or other channels.
- Utilized Facebook and Twitter to oversee and optimize online marketing efforts.
- Maintained accurate and up-to-date records of all documents and files.
- Resolved discrepancies between physical files and digital databases.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Managed office supplies inventory and placed orders when necessary.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Proofread content for typo-free emails and documentation.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Title Clerk
Don Carro
Dallas, TX
08.2015 - 08.2016
- Researched customer inquiries regarding title information.
- Coordinated with other departments to resolve issues related to titling process.
- Prepared daily reports to document title activity and sales.
- Provided assistance in resolving discrepancies between loan documentation and vehicle titles.
- Assisted customers with questions about the titling process or fees associated with it.
- Entered lien information into the system when applicable.
- Maintained records of all transactions in a computer database.
- Processed applications for new titles, transfers and duplicate titles.
- Performed data entry of vehicle information into system for registration purposes.
- Verified accuracy of title documents for completeness and correctness.
- Handled payments from customers for taxes, registration fees.
- Reviewed state regulations to ensure compliance with rules and regulations governing motor vehicles titles.
- Maintained current DMV title regulations knowledge for each state and processed compliant paperwork regardless of states involved.
- Processed completed and signed title documents through electronic vehicle registration program and maintained expert knowledge of computerized systems.
- Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales.
- Processed and maintained title files, implementing security measures to protect data.
Education
BBA - Business Administration And Management
Strayer University
Washington, DC06-2023
Skills
- File Organization
- Document Review
- Calendar Management
- Time management abilities
- Professionalism
- Organizational Skills
- Multitasking
- Reliability
- Excel spreadsheets
- Decision-Making
- Strong Problem Solver
- Adaptability and Flexibility
- Adaptability
- Effective Communication
- MS Office
- Attention to Detail
- Planning
- Clerical Support
- Canva
- JotForm
- Microsoft Word
- Bilingual fluency in Spanish
- Deadline Management
- File Management
Certification
- Notary License
Languages
Spanish
Native/ Bilingual
Affiliations
- Volunteer at Henrie Elementary School by assisting teacher's organize class party's and events.
- Chaperone elementary school field trips.
Gap in Employment
I became a mother in May 2017 and decided that was the best time to focus on myself and my family. I completed my Associates degree and recently my Bachelors degree in Business.
Timeline
Notary Public
Self-employed
09.2022 - Current
Administrative Executive
Amigo Auto Broker
06.2019 - Current
Title Clerk
Don Carro
08.2015 - 08.2016
BBA - Business Administration And Management
Strayer University
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