GUADALUPE ZAMBRANO OSORIO
Brooklyn,New York
Summary
Motivated professional with strong work ethic and adaptability, delivering exceptional customer service through effective multitasking and time management. Developed interpersonal skills to create positive and memorable experiences for customers while mastering new challenges independently.
Overview
9
9
years of professional experience
Work History
Meître d’
Dagon
Manhattan, NY
02.2021 - 05.2024
- Welcomed customers and provided personalized service to create a memorable dining experience
- Managed seating and coordinated restaurant flow to optimize guest experience
- Addressed customer inquiries to resolve issues and boost satisfaction
- Maintained a clean environment consistently.
Cashier/Waitress
Daniela’s Cafe
05.2019 - 11.2019
- Managed register operations to ensure accurate transactions
- Opened and closed the register
- Maintained thorough knowledge of store merchandise
- Maintained cleanliness of tables to enhance customer dining experience in dining area
- Organized and replenished shelves with products
Child Care Provider
05.2015 - 06.2018
- Supported children in completing homework and academic assignments to enhance understanding
- Cleaned and organized environment daily
- Prepared nutritious meals and snacks for children
Education
Barbering Apprenticeship -
The School for cooperative technical education
High School Diploma - Regents Diploma
Urban Assembly School for Criminal Justice
Skills
- NYS Drivers license
- Customer service
- Reservation management
- Cleaning procedures
- Customer relationship management
- US Department of Labor 10 –Hour OSHA Card
Timeline
Meître d’
Dagon
02.2021 - 05.2024
Cashier/Waitress
Daniela’s Cafe
05.2019 - 11.2019
Child Care Provider
05.2015 - 06.2018
Barbering Apprenticeship -
The School for cooperative technical education
High School Diploma - Regents Diploma
Urban Assembly School for Criminal Justice