Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Guadalupe Zuniga

Indio,CA

Summary

Dynamic and reliable professional with a proven track record of enhancing guest experiences at Church Unlimited through meticulous attention to detail and robust social media strategies. Expert in multitasking and organizational skills, I have successfully managed operations at Paint Your Dessert, boosting customer engagement. Specializing in hospitality services and food safety knowledge, consistently exceeding expectations without compromising service quality.

Overview

8
8
years of professional experience

Work History

Church Media/Hospitality Volunteer

Church Unlimited
05.2024 - Current
  • Collaborated with other volunteers and staff members to maintain a safe and welcoming environment.
  • Maintained detailed records of guest requests and preferences, personalizing their stay experience whenever possible.
  • Developed and implemented social media strategy to increase engagement and reach new audiences.
  • Wrote clear and engaging copy for social media updates and other communications materials.

Small Business Owner

Paint Your Dessert
06.2022 - Current
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Interacted well with customers to build connections and nurture relationships.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Retail Sales Associate

Wilma & Ethel
08.2022 - 11.2023
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed cash register, ensuring accurate transactions and safeguarding against losses.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Skilled at working independently and collaboratively in a team environment.

Assistant Baker

Tiffany's Sweet Spot
07.2020 - 06.2022
  • Decorated baked goods and designed visually appealing displays of finished products.
  • Stored, labeled and replenished supplies in compliance with food safety regulations.
  • Ensured proper food handling procedures were followed at all times by adhering to established guidelines for sanitation practices.
  • Improved consistency of baked goods by accurately following established recipes and paying close attention to detail during preparation stages.

Front Desk Receptionist

The Fountains At The Carlotta
01.2020 - 06.2020
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Increased guest retention by maintaining a welcoming and organized reception area.

Server

The Fountains At The Carlotta
07.2016 - 06.2020
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.

Education

Clinical Dietitian

College of The Desert
Palm Desert, CA

Skills

  • First Aid Training
  • Food safety knowledge
  • Attention to Detail
  • Multitasking
  • Reliability
  • Administrative Skills
  • Self Motivation
  • Hospitality services
  • Organizational Skills
  • Time Management
  • Production leadership

Languages

English
Native or Bilingual
Spanish
Professional Working

Interests

  • Baking
  • Cooking
  • I enjoy drawing and painting, which helps improve my creativity and attention to detail
  • Hiking
  • Running
  • Camping
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination

Timeline

Church Media/Hospitality Volunteer

Church Unlimited
05.2024 - Current

Retail Sales Associate

Wilma & Ethel
08.2022 - 11.2023

Small Business Owner

Paint Your Dessert
06.2022 - Current

Assistant Baker

Tiffany's Sweet Spot
07.2020 - 06.2022

Front Desk Receptionist

The Fountains At The Carlotta
01.2020 - 06.2020

Server

The Fountains At The Carlotta
07.2016 - 06.2020

Clinical Dietitian

College of The Desert

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Guadalupe Zuniga