Judge a man by his questions rather than his answers.
Voltaire
Summary
Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.
Overview
13
13
years of professional experience
Work History
Personal Assistant
Toni Gonzalez Realtor/Broker
02.2017 - Current
Enhanced executive''s productivity by managing schedules, organizing meetings, and overseeing correspondence.
Streamlined communication for better efficiency between executive and team members by acting as a liaison.
Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
Improved time management of the executive through effective prioritization and organization of tasks.
Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
Coordinated events and functions with attention to detail ensuring successful execution.
Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
Collaborated with other support staff in coordinating joint projects or covering workload during absences.
Supervisor
KBS Cleaning Services
03.2023 - 01.2024
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Lead Custodian
Executive-Suite Services, Inc
04.2011 - 01.2013
Enhanced cleanliness and sanitation by implementing efficient cleaning techniques and protocols.
Reduced supply costs by monitoring inventory and suggesting cost-effective alternatives.
Improved team efficiency with thorough training in equipment usage, safety procedures, and time management.
Ensured timely completion of tasks by delegating responsibilities to custodial staff members effectively.
Maintained compliance with industry regulations through thorough knowledge of OSHA guidelines and adherence to company policies.
Consistently upheld company values and expectations by modeling professional behavior and setting a positive example for other custodians.
Performed custodial duties to maintain area in clean and habitable condition.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Education
Certificate - Real Estate
East Los Angeles College, Monterey Park, CA
03.1980
Skills
Schedule Development
Staff Management
Data Analytics
Inventory Control
Shipping and Receiving
Order Fulfillment
Heavy Equipment Operation
Material Handling
Inventory Tracking
Pallet Jacks
Order Picking
Unpacking Merchandise
Computer Literacy
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Supervisor - KBS Cleaning Services
03.2023 - 01.2024
Personal Assistant - Toni Gonzalez Realtor/Broker
02.2017 - Current
Lead Custodian - Executive-Suite Services, Inc
04.2011 - 01.2013
East Los Angeles College - Certificate, Real Estate