Guadalupe Adilene Alvarez
Newberry,SC
Summary
Well-organized professional equipped with varied experiences delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Adept at multitasking and delivering exceptional service in fast-paced environments.
Dedicated to offering exceptional assistance to team members and clients. Positive and upbeat with strong relationship-building abilities. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
Work History
Receptionist
Cooperative Health
06.2022 - 03.2025
- Maintained confidentiality of information regarding clients and company.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed multiple tasks and met time-sensitive deadlines.
- Organized, maintained and updated information in computer databases.
Factory Production Worker
Samsung Electronics
08.2019 - 05.2022
- Carefully packaged finished products and prepared for shipment.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
- Operated 2 machines proficiently and in compliance to safety standards.
Associate
Cricket Wireless
03.2015 - 06.2017
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Addressed customer needs and made product recommendations to increase sales.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
Education
GED -
Newberry High School
3113 Main St. Newberry S.C, 2910805-2012
Skills
- bilingual
- Appointment Coordination
- Data inputting
- Database administration
- Microsoft office specialist certified
- Athena Health
- Professional Phone Communication
- Time management
- HIPAA guidelines
- Payment collection
- Reminder calls
- Typing Speed: 25 WPM
- Microsoft office
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Cooperative Health
06.2022 - 03.2025
Factory Production Worker
Samsung Electronics
08.2019 - 05.2022
Associate
Cricket Wireless
03.2015 - 06.2017
GED -
Newberry High School
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