Hi, I’m
Alejandra Nungaray
Supervisor
North Las Vegas,NV
Summary
High energy professional with experience in a fast paced work environment. Solution-oriented problem-solver with skills in taking reports and keeping detailed records of regular and emergency situations. Stays alert and focused in emergency situations and makes logical decisions to promote personal and employee safety.
Overview
7
years of professional experience
1
Certification
Work History
DB SCHENKER
Outbound Supervisor
03.2022 - Current
Job overview
- Oversee the Outbound process and ensure that all orders are departing before SLA ( scheduled departure time)
- Remove barriers that could hinder the operation
- Communicate with drivers and other facilities
- Deep dive and resolve any escalation tickets placed against our facility
- Ensure that our quality metrics stays above 97% for the week
- Improve and simplify processes in the warehouse
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Conduct evaluation , coaching , 1 on 1 , seek to understand and performance improvement action plans
- Submitted documentation for weekly payroll, managed schedules ,enforced policies , and oversee staff timekeeping entries using ADP
- Assist associates with any HR related issues
- Conduct safety walks throughout to ensure the safety of my associates
- Hire and develop the best ! By conducting interviews , assisting in the on-boarding process and guaranteeing that I am providing all the tools necessary to be successful.
- Analyzed and investigated incidents alongside functional management and security supervisors.
AMAZON DLV2 LAST MILE
Dispatcher/Shift Supervisor
09.2020 - 04.2022
Job overview
- Successfully launched DLV2 OTR ( on the road ) and Dispatch Department
- Experience with performance and process improvement by consistently meeting and exceeding ODT ( on time departure ) – 96% Goal, FTDS ( first time delivery success ) - 95%
- Participated with the DLV2 OTR team through its first Peak 2020 with a DSP
- Capacity of 510 routes dispatching 117K packages with 99.82% On-Time Dispatch
- Supported five week turn around for FLEX OTD from 16% on Wk 17 to 93% in Wk 22
- Developing assistant manager for promotion opportunities as well as preparing external hire supervisors to ensure they are prepared to lead their team
- Fostered positive employee relations through engagement and daily communications with associates
- Held associates accountable for performance expectations including consistent and outstanding delivery of service and product
- Developed and trained entry level associates to perform daily functions
- Created a reward program for associates with outstanding work performance
- Conducting and reviewing score card meetings with third party delivery owners
- Track Trailer status and volume to ensure work load
- Ensuring that all Amazon associates and third party delivery drivers are performing their roles in a safe matter
- Took ownership of ordering and ensuring that DLV2 had enough water during high temperature months.
Amazon Robotics
Inventory Receiver / Shift Lead
05.2019 - 08.2020
Job overview
- Launched LAS7 AR sortable NON-inventory department
- Managing a shift and removing all barriers
- Conducting daily counts, weekly counts and end of month counts
- Supporting Outbound by replenishing and staging supplies throughout the shift.
- Receiving orders through COUPA and Delphi
- Conducting daily yard audits to fix any trailer discrepancies in the yard
- Receiving and unloading trailers from 3 party vendors
- Sending yard audit reports using EXCEL to our supply vendors and procurement leaders
- Requesting trailer pick ups and drop offs
- Ensuring the safety of our associates when using pallet jacks , electrical pallet jacks and forklift
Amazon Small And Light
Assist Manager
08.2016 - 05.2019
Job overview
- Conducted safety and maintenance walks in work areas throughout the shift, Launched the first SnL (Small and light) buildings in Las Vegas
- Conducted safety and maintenance walks throughout the shift
- Creating a safe work environment for our associates since we did not have support teams on site
- Developed and trained new Associates in both Inbound and Outbound process
- As an Outbound lead I have to ensure that all CPT (Created Pick Tasks) packages due for day are picked , packed and shipped before CPT picks up at 1600
- Making sure that associates are maintaining a rate of 100 UPH (units per hour) daily in
- OB
- Coaching associates who are under performing and developing associates
- Sending both SOS (Start of shift) and Quarter reports to the SnL leaders in the program
- Inbound Problem solver, resolving vendor Tickets and ISS issue
- Researching shipping labels
Education
Rancho High SchoolLas Vegas, NV
High School Diploma
06.2007
Skills
- Eager to learn and develop
- Attention to detail
- Bias for action
- Deliver results
- Fast learner
- Process Improvement
- Supervising Experience
- Statistics
- Logistics
- Employee Orientation
- Logistics Processes Planning
- excel sheets Knowledgeable
- Warehouse Safety Programs
- Motivational Leadership
- Logistics and Supply Chain Software
Accomplishments
- Employee for the month
- Safety committee Lead
- Swag store for associate engagement
- In charge of Driver engagement such as , Driver of the month , performance rate , and top performing DSP ( delivery company ) of the month
- Ordering and preparing for work events for associates and DSP companies
- In charge of driver of the month program where DSP drivers are awarded for their hard work , performance metrics and stats
- Amazon cares ! where we volunteer and plan events to help the committee
PROJECTS
DB Schenker :
Amazon :
- BBQ for retired VET in Vegas
- Book drive / Vitamin drive for homeless VET
- National Women's Day appreciation to all Women drivers
Certification
- CPR Certified
- Forklift Certified
- IATA ( International Air Transport Goods )Certified
- IMDG ( International Maritime Dangerous Goods ) Certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Outbound Supervisor
DB SCHENKER
03.2022 - Current
Dispatcher/Shift Supervisor
AMAZON DLV2 LAST MILE
09.2020 - 04.2022
Inventory Receiver / Shift Lead
Amazon Robotics
05.2019 - 08.2020
Assist Manager
Amazon Small And Light
08.2016 - 05.2019
Rancho High School
High School Diploma