Guadalupe E Gonzalez Munoz
Chicago,IL
Summary
Seasoned Driver with safe driving record and positive attitude. Highly effective and skilled at determining best routes.
excellence good costumer services.
Overview
11
11
years of professional experience
Work History
Driver
National Express Transit Corporation
Chicago, United States
04.2022 - Current
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
Janitor
Beeline Support
Chicago , IL
09.2021 - 04.2022
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Maintained floor cleaning and waxing equipment.
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
- Supervised supplies in inventory and submitted reorder requests.
- Completed routine floor stripping, sealing and finishing.
- Stripped and refinished hard surface floors to maintain quality condition and appearance.
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
Housekeeping Attendant
Norh River Gym
Chicago, Illinois
05.2018 - 07.2020
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Responded to requests from patrons for linens and toiletries.
- Kept building entryway glass clean and polished for professional presentation.
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels and soap.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
- Sanitized all kitchen surfaces, wiped down cabinets and swept and mopped floors
- Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets and upholstered furniture.
- Placed orders for new inventory to guarantee availability of adequate cleaning supplies.
- Provided laundering services for guests by washing, drying and hanging laundry.
- Cleaned and stocked minibars with necessary beverages and supplies.
- Used [Software] to update status of each guest room and record maintenance needs.
- Performed rotation cleaning by steam cleaning carpets and draperies.
Cashier
Selma's Sweets
Chicago, IL
10.2015 - 05.2018
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Performed cash, card and check transactions to complete customer purchases.
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
- Operated cash register to record transactions accurately and efficiently.
Packaging Line Operator
Amfotek
Chicago, IL
08.2012 - 05.2018
- Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system.
- Labeled, recorded and inspected packaging to prepare for shipment or storage.
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Used pallet jacks to safely move [Number] pounds of product and materials.
- Supported new employees with training in proper stripping, packaging, inventory management and cleaning.
- Prepared packages for shipment using [Type] tools, semi-automatic equipment and automatic machinery.
- Checked product safety by [Action] to adhere with plant procedures and quality control processes.
- Counted and recorded finished and rejected packaged items.
- Regulated machine flow, speed, and temperature and stopped and reset machine to address malfunctions.
- Observed machine operations to verify quality and conformity of packaged products, stepping in to resolve issues promptly and avoid costly production errors.
- Reported malfunctions and errors to supervising staff, addressed concerns and supported other machine operators completing challenging workloads under tight schedules.
- Sealed products by applying appropriate fastenings and ties and confirmed seal integrity to prevent product and packaging damage.
- Stocked and sorted packaging and replenished supplies to achieve consistent productivity levels.
- Attached identification labels to finished packaged items and cut stencils and stencil information on containers such as lot numbers or shipping destinations.
- Sorted and weighed products after packaging to assess quality, identify defects and grade resulting items.
- Maintained optimal equipment performance by carrying out simple hourly maintenance on machines.
- Sorted, graded, weighed and inspected products and actively monitored production line completing [Number] items per hour.
Education
High School Diploma -
Yerba Buena High School
San Jose, CA07.2000
Skills
- City and Non-City Driving
- Customer Service
- Customer Rapport
- Navigational Systems and GPS
- Valid Driver's License
- Heavy Lifting
- Safe Driving Techniques
Languages
Spanish
Native or Bilingual
Timeline
Driver
National Express Transit Corporation
04.2022 - Current
Janitor
Beeline Support
09.2021 - 04.2022
Housekeeping Attendant
Norh River Gym
05.2018 - 07.2020
Cashier
Selma's Sweets
10.2015 - 05.2018
Packaging Line Operator
Amfotek
08.2012 - 05.2018
High School Diploma -
Yerba Buena High School
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