Highly motivated truck driver focused on safety and dependability. Proven ability to operate commercial vehicles efficiently while maintaining accurate records. Ready to leverage extensive driving experience and commitment to transportation safety to enhance operations.
Overview
23
23
years of professional experience
Work History
Truck Driver
J&d Refrigerated Services
Clackamas, OR
05.2023 - Current
Operated refrigerated trucks to deliver goods efficiently and safely.
Maintained accurate delivery logs and documentation for all shipments.
Collaborated with dispatchers to optimize delivery routes and schedules.
Operated commercial vehicles to deliver goods safely and efficiently across designated routes.
Maintained accurate logs of driving hours, mileage, and fuel usage for reporting purposes.
Communicated effectively with dispatchers to coordinate delivery schedules and route changes.
Adhered to all traffic laws and company policies while driving in various weather conditions.
Assisted in training new drivers on safety protocols and operational procedures.
CDL Truck Driver
Western Pallet Association
Salem, OR
04.2021 - 04.2023
Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
Collaborated with warehouse teams to load and unload cargo efficiently during deliveries.
Identified maintenance needs promptly, coordinating repairs to minimize downtime of vehicles.
Operated with safety and skill to avoid accidents and delays.
Dropped and hooked trailers and changed configuration of equipment.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Maintained daily, legible DOT log book and submitted corresponding documents.
Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
Sales Representative
Tonkin Wilsonville Nissan
Wilsonville, OR
07.2020 - 03.2021
Cultivated strong customer relationships through personalized service and follow-up communication.
Executed product demonstrations to educate customers on vehicle features and benefits.
Collaborated with team members to enhance sales strategies and improve customer engagement.
Analyzed market trends to identify potential sales opportunities and target demographics.
Developed comprehensive knowledge of inventory, ensuring accurate information was provided to clients.
Mentored junior sales staff, sharing best practices for effective customer interactions and closing techniques.
Streamlined sales processes by implementing new software tools for tracking leads and conversions.
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Led weekly training sessions focused on enhancing product knowledge and sales techniques among team members.
Sales and Lease Representative
Town Nissan
East Wenatchee, WA
03.2019 - 05.2020
Assisted customers in selecting vehicles based on needs and preferences.
Coordinated vehicle financing options, ensuring compliance with dealership policies.
Developed strong relationships with clients to enhance customer satisfaction and loyalty.
Trained new representatives on product knowledge and sales techniques.
Analyzed market trends to identify potential sales opportunities and improve strategies.
Led weekly team meetings to review performance metrics and set sales goals.
CDL
Swire Coca-Cola
East Wenatchee, WA
03.2019 - 11.2019
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Sales Manager
Discount Motor Sales
Wenatchee, WA
03.2016 - 09.2018
Developed and implemented sales strategies to maximize revenue opportunities.
Led training programs for new sales staff to enhance product knowledge and selling techniques.
Analyzed market trends to identify growth opportunities and adjust sales tactics accordingly.
Collaborated with marketing teams to design promotional campaigns that increased customer engagement.
Established strong relationships with key clients, resulting in improved customer retention rates.
Monitored team performance metrics and provided feedback to ensure targets were met consistently.
Conducted regular market analysis to inform strategic decision-making and competitive positioning.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Sales and Lease Representative
Armstrong Ford & Lincoln Auto Sales
East Wenatchee, WA
03.2012 - 03.2016
Implemented process improvements that enhanced operational efficiency within the sales department.
Mentored junior staff, providing guidance on best practices in customer engagement and closing deals.
Increased customer satisfaction by addressing and resolving complaints in a timely manner.
Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
Enhanced company reputation by providing exceptional customer service and support.
Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
Sales Representative
Reichert Nissan & Isuzu Auto Dealer
Wenatchee, WA
05.2003 - 02.2012
Generated additional sales opportunities with upselling and cross-selling techniques.
Expanded customer base through cold calling, networking, and relationship building.
Increased sales revenue by identifying and targeting high-potential accounts.
Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Education
High School Diploma -
Washington State University
Pullman, WA
01-1991
Associate of Applied Science - Business Administration And Management
Conalep University of Oaxaca
Oaxaca. Mexico
06-1990
Skills
Safe driving
Strong work ethic
Self-motivation and discipline
Safe driving practices
Dependable and reliable
Attention to detail
Class A commercial Driver's license
Vehicle inspection
Transportation safety
Commercial driving
Accomplishments
Earned Class A Doubles, Triples and Tanker Endorsements.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Collaborated with teams.
Safely operated ton articulated dump trucks around highly congested construction sites.
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Truck Driver
J&d Refrigerated Services
05.2023 - Current
CDL Truck Driver
Western Pallet Association
04.2021 - 04.2023
Sales Representative
Tonkin Wilsonville Nissan
07.2020 - 03.2021
Sales and Lease Representative
Town Nissan
03.2019 - 05.2020
CDL
Swire Coca-Cola
03.2019 - 11.2019
Sales Manager
Discount Motor Sales
03.2016 - 09.2018
Sales and Lease Representative
Armstrong Ford & Lincoln Auto Sales
03.2012 - 03.2016
Sales Representative
Reichert Nissan & Isuzu Auto Dealer
05.2003 - 02.2012
High School Diploma -
Washington State University
Associate of Applied Science - Business Administration And Management