Guadalupe Yareny Flores

Receptionist/Coordinator

Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
• Reduced patient wait times by efficiently coordinating with staff to ensure timely appointments.

Insurance Verifier

• Collaborated with healthcare providers to obtain required patient information for accurate insurance verification.
• Supported billing department by verifying coverage details to ensure correct invoicing of clients and prompt payment from insurers.

Worked With All Insurance Companies

IN/OUT OF NETWORK

Chip/Medicaid/Medicare

Dental Receptionist/Coordinator

Enhanced customer satisfaction by providing efficient and professional front desk services.

• Answer Calls, Schedule Appointments For The Doctors
• Call Patients To Confirm Appointment
• Take ID, Ins Cards, Chart If Any Medical Problems, Allergies ETC
• Set Up Payment Plans/ Enter Payments To Their Accounts.
• Call Patients Who Are Behind/Due Appointments Or Payments
• Answer Patients Questions/Concerns

Dental Assisting

In My Spare/Busy Time During Work I Learned To Assist

• Sterilizing Instruments
• Taking Pano, X-rays And Photos
• Preparing Rooms/ Trays For Treatment
• Other Duties As Required To Support The Office
• Being Polite And Giving Patients A Good Service.

Maintaining A Clean, Sterile And Positive Environment Optimizing Patient Comfort And Safety.