Gualberto Anguiano
Greenfield,WI
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Owner / Manager
JBs Tee Shirt Factory
06.2014 - 11.2023
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established foundational processes for business operations.
- Discovered areas of improvement by generating quarterly operational and sales reports.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Onsite Manager
QPS Staffing
01.2008 - 11.2011
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Maintained professional demeanor by staying calm when addressing unhappy or angry employee.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Placement Coordinator
PA Staffing
02.2006 - 10.2007
- Studied job descriptions and qualifications to determine applicant requirements.
- Assisted with onboarding and orientation of new hires to expedite acclimatization process.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Developed recruiting strategies to identify qualified candidates and build network.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
Human Resources Coordinator
UPS
07.2004 - 01.2006
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Maintained human resources information system and kept employee files up to date and accurate.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Conducted new employee onboarding and provided ongoing orientation training.
- Reviewed human resources paperwork for accuracy and completeness.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Recruited top talent to maximize profitability.
Education
No Degree - Business Management
MATC
Oak Creek01.2004
No Degree - Business Management
UW Parkside
Kenosha06.2003
High School Diploma -
Horlick High School
06.1998
Skills
- Labor Relations
- Administrative Oversight
- Small Business Operations
- Staff Management
- Staff Hiring
- Employee Development
- Operations Management
- Creative Thinking
- Quality Control
- Human Resources
- Inventory Management
- Performance Monitoring
- Staff Training
- Leadership Abilities
- Problem Solving
- Decision Making
- Time Management
- Adaptability and Flexibility
- Customer Service
- Employee Training
- Start-Up Operations
- Driven and Determined
- Strategic Decision-Making
- Coaching and Mentoring
- Work Planning and Prioritization
- Accounting Management
- Team Collaboration and Leadership
- Staffing Oversight
- Attention to Detail
Section name
Currently hold D level license coaches license for WYSA. I have been coaching with the Croatian Eagles soccer club for 8 years. I am assigned to multiple youth teams and it is my responsibility to develop there skill level to compete in a highest competitive level of soccer.
Languages
Spanish
Full Professional
Timeline
Owner / Manager
JBs Tee Shirt Factory
06.2014 - 11.2023
Onsite Manager
QPS Staffing
01.2008 - 11.2011
Placement Coordinator
PA Staffing
02.2006 - 10.2007
Human Resources Coordinator
UPS
07.2004 - 01.2006
No Degree - Business Management
MATC
No Degree - Business Management
UW Parkside
High School Diploma -
Horlick High School
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