Guddy Lacroix
Burlington,MA
Summary
Hardworking employee enthusiastic about learning maintenance field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
19
19
years of professional experience
Work History
Driver
Veterans Transportation Services, The Ride
08.2014 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Cleaned vehicle regularly to maintain professional appearance.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while assisting passengers in and out of vehicle.
Home Health Care Aide
The Key
11.2013 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Administered medication as directed by physician.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Manager's Assistant
McDonald
05.2004 - 04.2006
- Perform cleaning duties, including washing windows and vacuuming, sweeping, mopping, and stripping and buffing floors.
- Properly cleaning and maintaining all service equipment.
- Inspected and repair damage to building surfaces.
- Check safety systems.
- Ran errands to support daily needs of management.
- Scheduled meetings and managed calendar for staffing
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Attended monthly sales meetings and reported pertinent information to employees.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Developed strategy to increase sales and drive profits.
- Monitored security to protect employees, customers and property.
Education
MA -
Porter And Chester Institute
Woburn, MA06.2016
High School Diploma -
Madison Park Technical Vocational High School
Roxbury, MA06.2004
Skills
- CPR and First Aid Certified
- Maintenance and Repairs
- Fluent in Creole
- Microsoft Word and Excel
- Customer Service
- Automotive Skills
- Confidentiality Understanding
- Processes and Procedures
Timeline
Driver
Veterans Transportation Services, The Ride
08.2014 - Current
Home Health Care Aide
The Key
11.2013 - Current
Manager's Assistant
McDonald
05.2004 - 04.2006
MA -
Porter And Chester Institute
High School Diploma -
Madison Park Technical Vocational High School
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